D365 Finance Process Owner (8 month contract)

Rotork; Gauteng; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Rotork seeks a D365 Finance Process Owner/Superuser to drive successful deployment of D365 across site and regional wave. You will act as a liaison between project teams and colleagues, champion change and support adoption of new processes.

Day-to-day you will participate in business readiness activities, system testing, deliver training, and provide post-implementation support while maintaining clear stakeholder communication.

Qualifications

• Experience supporting ERP implementations and finance systems.
• Strong analytical and problem-solving abilities.
• Ability to train staff and drive adoption.
• Willingness to travel and work on-site during critical phases.
• Excellent communication with stakeholders at all levels.

Responsibilities

• Act as a change champion guiding colleagues through transitions.
• Deliver training and support to ensure adoption of new processes.
• Provide post-implementation support and engage stakeholders.
• Engage early in system design and testing to build knowledge.
• Communicate updates to stakeholders clearly and timely.
• Assist in planning deployments and coordinate with cross-functional teams.
• Travel and on-site presence when required.

Skills

Change leadership

Stakeholder management

Training delivery

System testing

Project coordination

Communication skills

Financial processes

Continuous improvement

Travel readiness

Job description

The D365 Finance Process Owner/Superuser plays a pivotal role in supporting the successful implementation of new systems (D365) and processes across their site and regional wave. Acting as a key liaison between project teams and colleagues, the Finance Superuser champions change, provides hands-on support during deployment, and ensures smooth adoption of new ways of working.

Day-to-day responsibilities include engaging in business readiness activities, system testing, delivering training, offering post-implementation support, and maintaining clear communication with stakeholders. This role requires a proactive mindset, strong functional knowledge, and a commitment to continuous improvement.

The DRIVE Finance Superuser is responsible for supporting the delivery of D365 into the entity through all phases of the DRIVE implementation; Business Readiness, Solution Deployment, Early Life Support and ongoing post-implementation support.

Key Responsibilities and Outcomes:

Change Leadership & Support

• Act as a change champion, guiding colleagues through transitions and embedding new systems and ways of working.
• Break down resistance to change and foster a culture of continuous learning and curiosity.
• Deliver training and support to ensure smooth adoption of new processes.

Advocacy & Surge Support

• Represent the needs of teams, customers, and end-users, ensuring their voices are heard throughout the change process.
• Highlight productivity impacts and uphold operational standards.
• Provide additional support during peak periods or critical project phases.

Technical Expertise & System Proficiency

• Engage early in system design and testing to build deep technical knowledge.
• Become a subject matter expert in the tools and systems being implemented.
• Support colleagues by sharing expertise and contributing throughout the project lifecycle.

Effective Communication & Stakeholder Management

• Provide timely and transparent updates to all stakeholders.
• Ensure leadership remains informed of on-the-ground realities and progress.
• Communicate clearly and confidently across all levels of the organisation.

Project Management Support

• Assist in planning and coordinating deployments, ensuring alignment with project goals and principles.
• Collaborate with cross-functional teams to deliver successful outcomes.

Post-Implementation Support

• Remain engaged after go-live to monitor adoption and provide ongoing support.
• Deliver ad-hoc training and contribute to continuous improvement initiatives.

Communication

• Excellent verbal and written communication skills, with the ability to engage and influence stakeholders at all levels.

Commitment & Flexibility

• Willingness to be on-site full-time during critical phases and to travel outside standard hours when required.

Functional Expertise

• Strong understanding of financial operations, with proven performance and support from line management.

Process Improvement Mindset

• Proactive in identifying and implementing more efficient and effective ways of working.

Organisational Skills

• Able to manage multiple priorities simultaneously and remain calm under pressure.

#HP

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