Customer Success Intern

DSL Telecom; Somerset West; On-site; ZAR 89,000 - 134,000; Full time

Job summary

DSL Telecom in Somerset West, South Africa, is seeking a motivated Customer Success Intern to help customers get started with Zoho and our DSL Telecom solutions. No experience is required; we provide full training and a clear path to a full-time role.

You will work in a fast‑moving, customer‑obsessed team, collaborating with Sales, Marketing and Implementation to improve customer experience, track accounts, and learn through hands‑on projects and mentoring.

Qualifications

• Curious about technology and how businesses use it to grow.
• Friendly, patient, and excited to learn and teach others.
• Strong communicator with a positive, solution-focused attitude.
• Self-motivated, reliable, and ready to take initiative.

Responsibilities

• Help customers get started with Zoho and DSL Telecom solutions.
• Assist with training, tutorials, and problem-solving to improve customer experience.
• Collaborate with the Sales, Marketing and Implementation teams to ensure customer success.
• Learn to track accounts, spot challenges, and suggest smarter solutions.
• Continuously improve your skills through training, self-learning, and hands-on projects.

Skills

Curiosity about technology

Customer service

Communication skills

Team collaboration

Self-motivation

Education

Business

Software Engineering

Business Analysis

Job description

Somerset West, South Africa | Posted on 13/07/2026

Do you love technology and want to see how it powers real businesses? Are you excited to learn new software, solve problems, and help people succeed? If you're curious, eager, and ready to grow, this internship is for you.

We are looking for a motivated intern to join our Customer Success team in Somerset West, Cape Town. You'll work closely with customers, helping them use Zoho and other business solutions to reach their goals. No experience is needed - we'll provide full training. This is a chance to start your career, gain hands‑on skills, and grow into a full‑time role.

DSL Telecom is a trusted business technology partner helping companies run smarter through connectivity, voice, cloud platforms, and integrated tools that work seamlessly together. We are an award‑winning Zoho Premium Partner, as well as a Top Telkom Dealer, a Vox Partner in South Africa, and a Yeastar Certified Partner, positioning us perfectly to deliver end‑to‑end solutions that businesses rely on every day.

The business world isn't just changing, it's being rebuilt. Cloud is now the default, AI is becoming everyday business technology, and tighter budgets are driving demand for affordable, user‑friendly platforms where core systems connect seamlessly with minimal integration effort. That's exactly where DSL Telecom thrives. We help businesses adopt modern technology that simplifies operations, improves customer experience, and supports real growth.

We're a fast‑moving, customer‑obsessed team that values ownership, accountability, and continuous learning. We believe in doing brilliant work, moving with purpose, and creating a culture where people can grow their careers while making a meaningful impact. If you're motivated, curious, and ready to help shape the way businesses are being built with technology, we'd love to meet you.

What's In It for You

Hands‑on experience working with real customers and projects.

Learn to use one of the top SaaS platforms in the business world.

Supportive mentors and full training to help you grow.

Opportunity to develop skills that could lead to full‑time employment.

Build confidence, knowledge, and connections in the tech and business world.

What You'll Do in Your Internship

Help customers get started and succeed with Zoho and DSL Telecom solutions.

Assist with training, tutorials, and problem‑solving to improve customer experience.

Collaborate with the Sales, Marketing, and Implementation teams to ensure customer success.

Learn to track accounts, spot challenges, and suggest smarter solutions.

Continuously improve your skills through training, self‑learning, and hands‑on projects.

What We're Looking For in a Customer Success Intern

Curious about technology and how businesses use it to grow.

Friendly, patient, and excited to learn and teach others.

Strong communicator with a positive, solution‑focused attitude.

Self‑motivated, reliable, and ready to take initiative.

Studying or qualified in Business, Software Engineering, Business Analysis, or related fields. (Beneficial but not mandatory)

Requirements

You will need to be based in the Somerset West or surrounding area. You'll need to be in DSL Telecom's office in Somerset West daily so we are open to local candidates only!

Schedule:

• 8 hours per day, Monday to Friday
  

If you're ready to kickstart your career, learn fast, and grow with a company that invests in its people, this internship is your opportunity to shine at DSL Telecom with a real path to full‑time employment.