Admin Intern

DSL Telecom; Somerset West; On-site; ZAR 100,000 - 145,000; Full time

Job summary

DSL Telecom is seeking a motivated admin intern to join our Somerset West team. This role blends data management, CRM updates, and customer support, offering hands-on experience across the business. You will work closely with our team and gain exposure to multiple operational areas in a fast-paced environment.

Ideal candidates are organized, detail-oriented, and eager to learn. You’ll develop broad skills and contribute to the team's success while building a foundation for a professional career

Qualifications

• Experience in an administrative or support role.
• Excellent written and verbal communication.
• Strong organizational skills and ability to prioritise.

Responsibilities

• Perform data entry and maintain accurate records in our systems.
• Ensure data quality and accuracy through regular checks and updates.
• Assist with system maintenance, including updating CRM records.
• Support lead generation efforts by managing and capturing leads and customer queries.
• Manage team submission queues, ensuring that all tasks are processed in a timely manner.
• Manage various customer interactions, including responding to enquiries and providing assistance via phone, email, and messaging platforms.
• Conduct quality control on deals and leads to ensure accuracy and compliance with company standards.
• Analyse and report trends to management, and propose training interventions as needed.
• Identify and act on upselling and cross-selling opportunities.

Skills

Communication skills

Organizational skills

Job description

Somerset West, South Africa | Posted on 06/10/2026

Are you organised, detail-oriented, and enjoy working with people? Are you looking to gain valuable experience in a dynamic business environment? If you’re proactive and eager to learn, this opportunity could be just what you’re looking for.

We are seeking a motivated admin intern to join our team. This role offers a blend of administrative tasks and opportunities to interact with customers and colleagues, providing a well-rounded experience. It's ideal for someone who is keen to develop a broad range of skills, from data management to customer support. You'll work closely with our team, gaining hands‑on experience that will contribute to both your professional growth and the success of our organisation.

About DSL Telecom:

DSL Telecom is a trusted business technology partner helping companies run smarter through connectivity, voice, cloud platforms, and integrated tools that work seamlessly together. We are an award-winning Zoho Premium Partner, as well as a Top Telkom Dealer, a Vox Partner in South Africa, and a Yeastar Certified Partner, positioning us perfectly to deliver end‑to‑end solutions that businesses rely on every day.

The business world isn’t just changing, it’s being rebuilt. Cloud is now the default, AI is becoming everyday business technology, and tighter budgets are driving demand for affordable, user‑friendly platforms where core systems connect seamlessly with minimal integration effort. That’s exactly where DSL Telecom thrives. We help businesses adopt modern technology that simplifies operations, improves customer experience, and supports real growth.

We’re a fast‑moving, customer‑obsessed team that values ownership, accountability, and continuous learning. We believe in doing brilliant work, moving with purpose, and creating a culture where people can grow their careers while making a meaningful impact. If you’re motivated, curious, and ready to help shape the way businesses are being built with technology, we’d love to meet you.

What’s In It for You:

• Hands‑on experience and a chance to learn from the best.
  
• A supportive environment where you can develop your skills and grow your career.
  
• A chance to work with a diverse range of clients and colleagues.
  
• Build valuable connections and skills within the technology sectors.
  

What You’ll Do In Your Admin Internship:

• Perform data entry and maintain accurate records in our systems.
  
• Ensure data quality and accuracy through regular checks and updates.
  
• Assist with system maintenance, including updating CRM records.
  
• Support lead generation efforts by managing and capturing leads and customer queries.
  
• Manage team submission queues, ensuring that all tasks are processed in a timely manner.
  
• Manage various customer interactions, including responding to enquiries and providing assistance via phone, email, and messaging platforms.
  
• Conduct quality control on deals and leads to ensure accuracy and compliance with company standards.
  
• Analyse and report trends to management, and propose training interventions as needed.
  
• Identify and act on upselling and cross‑selling opportunities.
  

What We’re Looking For In An Admin Intern:

• Proven experience in an administrative or support role
  
• Excellent communication skills, both written and verbal.
  
• Strong organizational skills, with the ability to prioritise and work independently
  

Requirements

You will need to be based in the Somerset West or surrounding area. You’ll need to be in DSL Telecom’s office in Somerset West on a regular basis so we are open to local candidates only!

Schedule:

• 8 hours Monday to Friday
  

You’ll join a team that values collaboration, innovation, and hard work. If you’re keen to build a successful career, we’re eager to hear from you!