Customer Solutions Specialist — Sign Center

FASTSIGNS of West Metro, MN; Durban; On-site; ZAR 110,000 - 170,000; Full time

Benefits offered by this job

Competitive Pay

Performance Bonus

Ongoing Training Opportunities

Job summary

FASTSIGNS is hiring a Customer Service Representative in Durban to be the first point of contact for current and prospective customers in our FASTSIGNS Center. You will learn to prepare estimates, implement work orders and help ensure timely delivery of finished orders.

This role involves daily team meetings, assisting with business and marketing plans, and building lasting relationships by guiding prospects to become long-term clients.

Qualifications

• 2-3 years of retail or counter sales experience preferred
• High school diploma or equivalent
• Outgoing, responsive, eager to learn and has the ability to build relationships
• Great listening and organization skills
• Ability to sit for long periods (4 hours or more)
• Ability to view a computer screen for long periods (4 hours or more)
• Ability to work under pressure to output high volume, high-quality work

Responsibilities

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
• Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
• Work with customers in numerous ways such as email, telephone, in-person and at their place of business
• Build long-lasting relationships by turning prospects into long term clients.

Skills

Customer service

Communication skills

Listening skills

Relationship building

Organizational skills

Education

High school diploma or equivalent

Job description

FASTSIGNS is hiring a Customer Service Representative in Durban to be the first point of contact for current and prospective customers in our FASTSIGNS Center. You will learn to prepare estimates, implement work orders and help ensure timely delivery of finished orders.

This role involves daily team meetings, assisting with business and marketing plans, and building lasting relationships by guiding prospects to become long-term clients.