Customer Retention Consultant (Remote, Vryheid)

Blacksmith Agency LLC; South Africa; Remote; ZAR 240,000 - 360,000; Full time

Job summary

Blacksmith Agency LLC is hiring Sales Development Representatives across South Africa who are hungry to open doors and drive pipeline. You will own the top of the funnel by researching, sourcing and booking meetings with qualified decision makers, creating the first impression of Blacksmith Agency for potential clients.

As part of a remote, full-time team, you will craft compelling outbound sequences via email, LinkedIn and phone, manage your own pipeline in Salesforce/SalesLoft, and collaborate

Qualifications

• 2 years in a similar SDR or BDR role
• Experience with outbound outreach and account research
• Familiarity with Salesforce and pipeline management
• Experience with outbound tools like Sales Navigator, SalesLoft, Apollo and ZoomInfo

Responsibilities

• Source and research ideal accounts and build contact lists
• Identify decision makers and book discovery calls
• Craft and execute personalized outbound sequences via email, LinkedIn and phone
• Book qualified discovery calls for Account Executives
• Maintain clean records in Salesforce and SalesLoft
• Test messaging, optimize targeting and tighten feedback loops with the sales team

Skills

Strong written communication

Personal outreach customization

Prospecting and outreach

Pipeline management

Grinder mindset/coachable

Tools

Sales Navigator

SalesLoft

Apollo

ZoomInfo

Salesforce

LinkedIn

Job description

About The Role

Blacksmith Agency is hiring Sales Development Representatives across South Africa who are hungry to open doors and drive pipeline. As Customer Retention Consultant at Blacksmith, you own the top of the funnel: researching, sourcing and booking meetings with qualified decision makers, and creating the first impression of Blacksmith Agency for potential clients.

Blacksmith Agency

• Sales


• Full time


• Remote (South Africa)

What You Will Own

• Source and research ideal accounts based on our ICP.


• Identify decision makers and build accurate contact lists.


• Craft and execute personalized outbound sequences via email, LinkedIn and phone.


• Book qualified discovery calls for our Account Executives.


• Maintain clean records in Salesforce and SalesLoft.


• Test messaging, optimize targeting and tighten feedback loops with the sales team.

What You Bring

• 2 years in a similar SDR or BDR role, agency or SaaS experience a plus.


• Strong written communication and the ability to personalize outreach.


• Familiarity with outbound tools like Sales Navigator, SalesLoft, Apollo and ZoomInfo.


• Comfortable using Salesforce and managing your own pipeline.


• Gritty, curious and coachable.