Customer Retention Consultant (Remote, Midrand)

Blacksmith Agency LLC; South Africa; Remote; ZAR 240,000 - 360,000; Full time

Job summary

Blacksmith Agency LLC is hiring Sales Development Representatives across South Africa who are hungry to open doors and drive pipeline. You will own the top of the funnel by researching, sourcing and booking meetings with qualified decision makers, creating the first impression of Blacksmith Agency for potential clients.

As a remote role based in South Africa, you will source accounts, craft personalized outreach sequences via email, LinkedIn and phone, and coordinate with Account Executives to

Qualifications

• 2 years in a similar SDR/BDR role.
• Agency or SaaS experience is a plus.
• Strong written communication and ability to personalize outreach.
• Familiarity with outbound tools like Sales Navigator, SalesLoft, Apollo and ZoomInfo.
• Comfortable using Salesforce and managing your own pipeline.

Responsibilities

• Source and research ideal accounts based on our ICP.
• Identify decision makers and build accurate contact lists.
• Craft and execute personalized outbound sequences via email, LinkedIn and phone.
• Book qualified discovery calls for our Account Executives.
• Maintain clean records in Salesforce and SalesLoft.
• Test messaging, optimize targeting and tighten feedback loops with the sales team.

Skills

Outbound outreach

CRM Salesforce

LinkedIn research

Email personalization

Phone outreach

Grit & coachability

Tools

Sales Navigator

SalesLoft

Apollo

ZoomInfo

Job description

About The Role

Blacksmith Agency is hiring Sales Development Representatives across South Africa who are hungry to open doors and drive pipeline. As Customer Retention Consultant at Blacksmith, you own the top of the funnel: researching, sourcing and booking meetings with qualified decision makers, and creating the first impression of Blacksmith Agency for potential clients.

Blacksmith Agency

• Sales


• Full time


• Remote (South Africa)

What You Will Own

• Source and research ideal accounts based on our ICP.


• Identify decision makers and build accurate contact lists.


• Craft and execute personalized outbound sequences via email, LinkedIn and phone.


• Book qualified discovery calls for our Account Executives.


• Maintain clean records in Salesforce and SalesLoft.


• Test messaging, optimize targeting and tighten feedback loops with the sales team.

What You Bring

• 2 years in a similar SDR or BDR role, agency or SaaS experience a plus.


• Strong written communication and the ability to personalize outreach.


• Familiarity with outbound tools like Sales Navigator, SalesLoft, Apollo and ZoomInfo.


• Comfortable using Salesforce and managing your own pipeline.


• Gritty, curious and coachable.