Customer Retention Consultant (Remote, Tembisa)

Blacksmith Agency LLC; Gauteng; A distancia; ZAR 240.000 - 360.000; Jornada completa

Descripción de la vacante

Blacksmith Agency LLC is hiring Sales Development Representatives across South Africa who are hungry to open doors and drive pipeline. As Customer Retention Consultant at Blacksmith, you own the top of the funnel: researching, sourcing and booking meetings with qualified decision makers, and creating the first impression of Blacksmith Agency for potential clients.

Join a remote, full-time role in SA and build a scalable outbound process using tools like Salesforce, SalesLoft and LinkedIn.

Formación

• 2 years in SDR/BDR role, agency or SaaS experience preferred.
• Strong written communication and the ability to personalize outreach.
• Familiarity with outbound tools like Sales Navigator, SalesLoft, Apollo and ZoomInfo.
• Proficient in Salesforce and pipeline management.
• Gritty, curious and coachable.

Responsabilidades

• Source and research ideal accounts based on ICP.
• Identify decision makers and build accurate contact lists.
• Craft and execute personalized outbound sequences via email, LinkedIn and phone.
• Book qualified discovery calls for Account Executives.
• Maintain clean records in Salesforce and SalesLoft.
• Test messaging, optimize targeting and tighten feedback loops with the sales team.

Conocimientos

SDR experience

Outbound outreach

Written communication

Gritty / coachable

Pipeline management

Herramientas

Sales Navigator

SalesLoft

Apollo

ZoomInfo

Salesforce

Descripción del empleo

About The Role

Blacksmith Agency is hiring Sales Development Representatives across South Africa who are hungry to open doors and drive pipeline. As Customer Retention Consultant at Blacksmith, you own the top of the funnel: researching, sourcing and booking meetings with qualified decision makers, and creating the first impression of Blacksmith Agency for potential clients.

Blacksmith Agency

• Sales


• Full time


• Remote (South Africa)

What You Will Own

• Source and research ideal accounts based on our ICP.


• Identify decision makers and build accurate contact lists.


• Craft and execute personalized outbound sequences via email, LinkedIn and phone.


• Book qualified discovery calls for our Account Executives.


• Maintain clean records in Salesforce and SalesLoft.


• Test messaging, optimize targeting and tighten feedback loops with the sales team.

What You Bring

• 2 years in a similar SDR or BDR role, agency or SaaS experience a plus.


• Strong written communication and the ability to personalize outreach.


• Familiarity with outbound tools like Sales Navigator, SalesLoft, Apollo and ZoomInfo.


• Comfortable using Salesforce and managing your own pipeline.


• Gritty, curious and coachable.