Customer Retention Consultant (Remote, Ladysmith)

Blacksmith Agency LLC; uMnambithi; Remote; ZAR 260,000 - 420,000; Full time

Benefits offered by this job

Remote work (South Africa)

Job summary

Blacksmith Agency is hiring Sales Development Representatives across South Africa who are eager to open doors and drive pipeline. You will own the top of the funnel by researching, sourcing and booking meetings with qualified decision makers, and making the first impression of Blacksmith Agency for potential clients.

As an SDR or BDR, you will craft targeted outbound sequences, maintain your own pipeline in Salesforce and SalesLoft, and collaborate with Account Executives to schedule discovery

Qualifications

• Experience in B2B sales with quota-bearing roles.
• Minimum 2 years in SDR/BDR or similar role.
• Proven ability to craft personalized outreach sequences.
• Experience using outbound tools and managing contact lists.
• Comfortable building and maintaining a sales pipeline.

Responsibilities

• Source and research ideal accounts based on ICP.
• Identify decision makers and build contact lists.
• Craft and execute personalized outbound sequences via email, LinkedIn and phone.
• Book qualified discovery calls for Account Executives.
• Maintain clean records in Salesforce and SalesLoft.
• Test messaging, optimize targeting and tighten feedback loops with the sales team.

Skills

B2B sales experience

2 years SDR/BDR experience

Strong written communication

Personalized outreach

Pipeline management

Tools

Salesforce

SalesLoft

Sales Navigator

Apollo

ZoomInfo

Job description

About The Role

Blacksmith Agency is hiring Sales Development Representatives across South Africa who are hungry to open doors and drive pipeline. As Customer Retention Consultant at Blacksmith, you own the top of the funnel: researching, sourcing and booking meetings with qualified decision makers, and creating the first impression of Blacksmith Agency for potential clients.

Blacksmith Agency

• Sales
• Full time
• Remote (South Africa)

What You Will Own

• Source and research ideal accounts based on our ICP.
• Identify decision makers and build accurate contact lists.
• Craft and execute personalized outbound sequences via email, LinkedIn and phone.
• Book qualified discovery calls for our Account Executives.
• Maintain clean records in Salesforce and SalesLoft.
• Test messaging, optimize targeting and tighten feedback loops with the sales team.

What You Bring

• B2B sales experience preferred. Full-cycle closers who have carried a quota are welcome.
• 2 years in a similar SDR or BDR role, agency or SaaS experience a plus.
• Strong written communication and the ability to personalize outreach.
• Familiarity with outbound tools like Sales Navigator, SalesLoft, Apollo and ZoomInfo.
• Comfortable using Salesforce and managing your own pipeline.
• Gritty, curious and coachable.