Customer Retention Consultant (Remote, Pretoria)

Blacksmith Agency; Pretoria; Remote; ZAR 280,000 - 420,000; Full time

Benefits offered by this job

Remote (South Africa)

Job summary

Blacksmith Agency is seeking a Sales Development Representative to open doors across South Africa. You will own the top of the funnel by researching accounts, sourcing decision makers, and booking meetings with qualified prospects.

This full-time, remote role requires strong outbound skills, the ability to personalize outreach, and experience with Salesforce/SalesLoft. Join a hungry team driving pipeline and growth.

Qualifications

• 2 years in SDR/BDR role, B2B sales preferred.
• Ability to personalize outreach and strong written communication.
• Familiarity with outbound tools such as Sales Navigator, SalesLoft, Apollo and ZoomInfo.
• Comfortable using Salesforce and managing your own pipeline.
• Gritty, curious and coachable.

Responsibilities

• Source and research ideal accounts based on our ICP.
• Identify decision makers and build accurate contact lists.
• Craft and execute personalized outbound sequences via email, LinkedIn and phone.
• Book qualified discovery calls for our Account Executives.
• Maintain clean records in Salesforce and SalesLoft.
• Test messaging, optimize targeting and tighten feedback loops with the sales team.

Skills

B2B sales experience

Outbound outreach

Pipeline management

Coachable

Tools

Sales Navigator

SalesLoft

Apollo

ZoomInfo

Job description

About The Role

Blacksmith Agency is hiring Sales Development Representatives across South Africa who are hungry to open doors and drive pipeline. As Customer Retention Consultant at Blacksmith, you own the top of the funnel: researching, sourcing and booking meetings with qualified decision makers, and creating the first impression of Blacksmith Agency for potential clients.

Blacksmith Agency

• Sales
• Full time
• Remote (South Africa)

What You Will Own

• Source and research ideal accounts based on our ICP.
• Identify decision makers and build accurate contact lists.
• Craft and execute personalized outbound sequences via email, LinkedIn and phone.
• Book qualified discovery calls for our Account Executives.
• Maintain clean records in Salesforce and SalesLoft.
• Test messaging, optimize targeting and tighten feedback loops with the sales team.

What You Bring

• B2B sales experience preferred. Full-cycle closers who have carried a quota are welcome.
• 2 years in a similar SDR or BDR role, agency or SaaS experience a plus.
• Strong written communication and the ability to personalize outreach.
• Familiarity with outbound tools like Sales Navigator, SalesLoft, Apollo and ZoomInfo.
• Comfortable using Salesforce and managing your own pipeline.
• Gritty, curious and coachable.