Customer-Focused Bank Teller — Growth & Benefits

AngelCare; Cape Town; On-site; ZAR 100,000 - 167,000; Full time

Job summary

Msuez UK in Cape Town is seeking a Bank Teller to provide excellent customer service while handling deposits, withdrawals, and various banking transactions. You will assist customers with inquiries and balance cash drawers, ensuring accuracy and compliance.

The role includes promoting and cross-selling banking products, maintaining records, and resolving issues promptly. This is a full-time position requiring flexible hours, with opportunities for growth within a leading financial institution in

Qualifications

• High school diploma or equivalent.
• Previous experience in customer service or cash handling preferred.
• Strong communication and interpersonal skills.
• Excellent attention to detail and accuracy.
• Ability to work in a fast-paced environment.
• Proficient in basic computer skills.
• Knowledge of banking products and services is a plus.
• Must be able to work flexible hours, including weekends and holidays.

Responsibilities

• Process deposits, withdrawals, and other banking transactions.
• Assist customers with account inquiries and information on products and services.
• Promote and cross-sell bank products and services to customers.
• Balance cash drawers and maintain accurate records of all transactions.
• Handle customer complaints and resolve issues professionally and timely.
• Follow bank policies and procedures to ensure compliance and security.
• Participate in training to enhance knowledge of bank products and services.
• Maintain a clean and organized work area.
• Adhere to regulatory and compliance guidelines.

Skills

Customer service

Cash handling

Communication skills

Attention to detail

Interpersonal skills

Basic computer skills

Education

High school diploma or equivalent

Job description

Msuez UK in Cape Town is seeking a Bank Teller to provide excellent customer service while handling deposits, withdrawals, and various banking transactions. You will assist customers with inquiries and balance cash drawers, ensuring accuracy and compliance.

The role includes promoting and cross-selling banking products, maintaining records, and resolving issues promptly. This is a full-time position requiring flexible hours, with opportunities for growth within a leading financial institution in