Customer Experience & Scheduling Consultant

JT Solution; Johannesburg; Vor Ort; ZAR 180.000 - 240.000; Vollzeit

Zusammenfassung

JT Solution in Johannesburg is looking for a warm, organised consultant to handle incoming enquiries by phone, WhatsApp and email, prepare quotes, and schedule jobs for technicians. You will be central to a great customer experience from the first hello to the booked appointment.

The role suits someone with strong communication, sales or reception experience, comfortable with scheduling software, and a proactive, friendly approach.

Qualifikationen

• Strong phone and written communication.
• Experience in sales, reception or customer service.
• Comfortable with computers and scheduling.
• Friendly, proactive and well organised.

Aufgaben

• Handle incoming enquiries by phone, WhatsApp and email.
• Prepare quotes for customers.
• Schedule jobs for technicians.
• Deliver a warm, smooth customer experience from the first hello to the booked appointment.

Kenntnisse

Phone communication

Written communication

Sales experience

Reception experience

Customer service

Scheduling

Jobbeschreibung

JT Solution in Johannesburg is looking for a warm, organised consultant to handle incoming enquiries by phone, WhatsApp and email, prepare quotes, and schedule jobs for technicians. You will be central to a great customer experience from the first hello to the booked appointment.

The role suits someone with strong communication, sales or reception experience, comfortable with scheduling software, and a proactive, friendly approach.