Customer Experience Operations Specialist

Neptune; Gauteng; On-site; ZAR 167,000 - 234,000; Part time

Job summary

The Technology Innovation Agency seeks to appoint a professional to oversee the daily operations of its customer service center, delivering efficient and high-quality support to clients while pursuing organisational performance goals.

Duration of Contract: Six (6) months. The role focuses on ensuring responsive service, process optimization, and customer-centric delivery within the agency.

Qualifications

• Oversees the daily operations of a customer service center to deliver efficient, professional, and high-quality support while meeting organisational performance goals.

Responsibilities

• Oversees the daily operations of a customer service center, ensuring efficient, professional, and high-quality support while meeting organisational performance goals.

Job description

The Technology Innovation Agency seeks to appoint a professional to oversee the daily operations of its customer service center, delivering efficient and high-quality support to clients while pursuing organisational performance goals.

Duration of Contract: Six (6) months. The role focuses on ensuring responsive service, process optimization, and customer-centric delivery within the agency.