Accounts Manager (Telecoms)

AtripleA recruitment & temps; Gauteng; On-site; ZAR 350,000 - 650,000; Full time

Job summary

A leading recruitment agency in South Africa is seeking an experienced Account Manager for the Telecoms Industry. This role entails marketing the company's products while managing existing clients and pursuing new business opportunities. Ideal candidates will have at least 5 years of sales experience in the Public Sector, a solid understanding of Unified Communication technologies, and a track record of achieving sales targets. The position offers the chance to make a significant impact in a dynamic industry.

Qualifications

• Minimum of 5 years' experience in a senior sales position.
• Technical knowledge in Unified Communication including VOIP and Networking.
• Achieved over 75% of sales targets for the last 3 years.
• Proven track record of meeting or exceeding targets over 3 years.

Responsibilities

• Market the company and its products, improving client perception.
• Manage current clients and generate new business.
• Achieve quarterly and annual sales targets.
• Provide weekly pipeline feedback and strategic project updates.
• Conduct monthly sales forecasting and update CRM sheets.
• Coordinate client visits and calls; ensure regular updates on orders.
• Follow up on quotations, deliveries, and payments; attend debtors meetings.
• Participate in training, marketing events and tender submissions.

Skills

Negotiating

Interpersonal skills

Communication skills

Attention to detail

Analytical skills

Education

Senior Certificate

Relevant qualification

Tools

Microsoft Office Suite

Knowledge of Unified Communication products

WIFI

Networking

Job description

Our client in the Telecoms Industry is looking to hire an Account Manager.

Responsibilities

• Market the Company, its Products, Solutions, and continuously improve the Client's perception of the Company.
• The Account Manager must have a good understanding of the following:
  • Client Organisational Structure
  • Client Environment
  • Client decision making process
  • Client's KPI's
  • Client Projects and Strategic direction
  • Client Procurement cycles and processes
  • Understand the competitive landscape.
• Provide Clients with continuous Product and Solutions updates.
• Responsible for the day‑to‑day management of current Clients, and to generate new business.
• Achieve Quarterly and Annual Sales Targets.
• Maintain and grow market share within the Public and Corporate Sector.
• Provide weekly feedback on pipelines and quotations as well as strategic initiatives for projects.
• Conduct and submit monthly sales forecasting.
• Update Sales Tools and relevant systems, along with the Customer Information Sheet.
• Client calls, Physical visits – all Clients at least once every 2 weeks, minimum of 12 Client visits per week.
• Client calls: Telephonic – all Clients at least once a week. Must be able to do daily call planning on all Accounts allocated.
• Prepare and provide Clients with quotations on request.
• Follow up on a bi‑monthly basis on quotations (possible and already distributed).
• Ensure Client is updated on deliveries and order progress as and when needed.
• Do deliveries if required.
• Provide after‑sales support to Clients.
• Follow up on Invoices and Payments.
• Attend weekly debtors' meetings.
• Attend product training sessions.
• Ensure internal training is up to date on a quarterly basis.
• Attend sales meetings & marketing events.
• Assistance as and when required with tender submissions.
• Ad‑hoc requests as and when required.

Requirements

• Senior Certificate (essential).
• Relevant qualification (preferred).
• Minimum of 5 years' relevant experience in a senior sales position within the Public Sector or Corporate Sector.
• Technical Knowledge (Unified Communication).
• Product Knowledge (Unified Communication) including VOIP, Audio Visual, Video Conferencing, WIFI, Networking (Avaya, Microsoft, Crestron, Extron, Poly, CISCO, Huawei, Yealink, Audio Codes, HP).
• Should have achieved a Target performance of more than 75% over the past 3 Years.

Competencies

• Microsoft Office Suite – Intermediate Level or higher – Excel important.
• Good in negotiating and persuading.
• Ability to be polite and compassionate without lacking confidence.
• Strong interpersonal skills (with clients, suppliers, and team members), good relationship building characteristics.
• Good communication skills.
• Deadline driven.
• Accurate and attentive to detail.
• Able to multi‑task.
• Organised.
• Honest and reliable.
• Analytical.
• Punctual.
• Perform well under pressure.
• Entrepreneur flair.
• Solution Driven.
• A Sales Hunter.

Send your CV and latest pay slip to [e-mail]