Credit Controller - Cargo Freight

Ellahi Consulting; Gauteng; In loco; ZAR 264.000 - 316.000; Tempo pieno

Descrizione del lavoro

Ellahi Consulting is seeking a Credit Controller for a Cargo Freight sector client in Kempton Park. The role covers full-function credit control on allocated customer segments, debt collection to meet targets, and accurate reconciliation of accounts.

You will handle daily collection activities, maintain current accounts above 75%, and manage 30/60/90-day aging with attention to quality control. The ideal candidate has at least 3 years in credit control/AR, experience with Accpac and freight

Competenze

• Minimum 3 years’ experience in Credit Control/AR administration.
• Strong collections experience with demonstrated results.
• Minimum 3 years’ experience with accounting systems (Accpac).
• Minimum 1 year AP/AR experience in Cargo/Freight/Transport.
• Experience with Winfreight, Freight Easy and/or IVS is advantageous.

Mansioni

• Perform full-function Credit Control on allocated customer accounts.im for current accounts above 75%, 30-day below 22%, and >60 days below 3%.
• Maintain accurate collection comments, payment information, and credit notes.
• Record daily credit control activities (calls, emails, queries, commitments).
• Investigate and process valid customer disputes, including credits, debits and refunds.
• Reconcile customer accounts and allocate receipts to invoices.
• Month-end AR administration, including rebates, credits and invoicing.

Descrizione del lavoro

Credit Controller - Cargo Freight Sector - EE position

Location: Kempton Park
Salary: CTC R26 000

Job Purpose

To perform the full function of credit control on an allocated customer account segment by applying efficient debt collection principles and executing tasks associated with the Debtors/Accounts Receivable function, with the objective of minimising debtor delinquencies and achieving individual and departmental targets.

Requirements

Qualifications

• National Senior Certificate (NQF Level 4).

• A Finance qualification will be advantageous.

Experience

• Minimum 3 years’ experience in Credit Control / Accounts Receivable (AR) administration, preferably within a high-pressure environment.

• Strong collections experience, with demonstrated results relating to book value and customer volumes.

• Minimum 3 years’ experience working with accounting systems, specifically Accpac.

• Minimum 1 year’s industry-related Accounts Payable (AP) or Accounts Receivable (AR) experience within the Cargo, Freight or Transport industry.

• Minimum 3 years’ industry-related systems experience in Winfreight, Freight Easy and/or IVS will be advantageous.

• Industry-related experience in billing and quality control will be advantageous.

Technical Skills

• Proficiency in Accpac, including receipting, invoicing and statement processing.

• Advanced MS Excel and MS Word proficiency, preferably certified.

• Strong typing and computer skills.

• Minimum typing speed of 40 words per minute.

Other Requirements

• Own vehicle and valid driver’s licence.

• Must successfully meet ITC and criminal record clearance requirements.

• Must be available to work overtime during annual audit, year-end and month-end periods, as well as during peak operational requirements.

Behavioural Competencies

• Excellent communication and interpersonal skills.

• Strong time management skills and the ability to prioritise and meet deadlines and targets within a pressurised environment.

• High attention to detail with strong analytical and investigative abilities.

• Positive and professional attitude.

• Highly presentable and well-groomed.

• Proactive planning ability.

• Excellent grammar skills.

• Ability to manage, mentor and guide staff to meet strategic and regulatory requirements.

• Ability to ensure departmental compliance with policies and procedures and support successful operational, health and safety, security, risk and accounting audits.

• Ability to plan resources for month-end and day-to-day business requirements.

• Self-motivated with the ability to learn independently.

• Flexible and willing to work overtime in accordance with month-end, year-end, audit and peak-period requirements.

Key Responsibilities

Compliance

• Adhere to all prescribed organisational and Debtors-related standards, procedures, processes and departmental directives.

• Meet all Debtors department deadlines and performance requirements.

Credit Control

• Perform full-function Credit Control on an allocated customer account segment, ensuring compliance with all relevant processes and procedures.

• Work towards departmental Debtors targets, including maintaining current accounts above 75%, 30-day accounts below 22% and accounts over 60 days below 3%.

• Maintain accurate and up-to-date collection comments, payment information, credit notes and account-specific details.

• Record daily credit control activities, including calls, emails, pending queries and customer payment commitments.

• Investigate and process valid customer disputes, including insurance claims, credits, debits and refunds.

• Liaise with relevant third parties, Heads of Department and Key Account Managers to resolve account disputes.

• Reconcile customer accounts by obtaining remittances and accurately allocating receipts and credit notes to outstanding invoices.

• Investigate and resolve unallocated/unclaimed receipts and aged credit balances.

• Analyse daily Debtors banking reports and provide payment breakdowns to facilitate efficient processing of receipts.

• Process General Ledger entries and assist with balancing requirements.

• Process ad hoc/sundry invoices where automated invoicing is not possible.

• Conduct special checks on high-value shipments exceeding R30,000, including reviewing air waybill copies and billing information to identify and correct errors.

Account Monitoring

• Monitor customer credit limits and group spend on a daily basis.

• Submit credit limit increase requests for management review.

• Conduct customer meetings, either virtually or at customer premises, to resolve disputes and assist with account reconciliations.

• Take remedial action on overdue and credit-risk accounts, including account suspensions, dunning letters and preparation of legal handover documentation.

Reporting

• Prepare and distribute Debtors-related reports using transactional data and analysis.

• Maintain accurate reporting on collections, customer group spend, ageing, reconciliations, invoicing, account openings, rebates, quality-control checks, cash accounts and other relevant Debtors activities.

Month‑End – Full Function Debtors

• Perform month-end customer AR administration, including rebates, credits, payments, rewards, interest charges, postage credits, donations, insurance charges and enterprise development credits.

• Prepare monthly Excel reports using appropriate formulas and process transactions in accordance with requirements, SLAs, instructions and agreements.

• Reconcile revenue entries across relevant systems and reports, including Winfreight, Freight Easy and IVS.

• Scrutinise captured AWB information, charges and applicable rate structures to identify and correct billing inaccuracies and omissions.

• Upload AR batches into Accpac and ensure prompt posting before close-off and statement generation.

• Reconcile and balance revenue streams against Accpac batch totals.

• Balance revenue segments by reconciling trial balances and AR reports to ensure the AR sub-ledger balances with the General Ledger control accounts.

• Prepare, generate and distribute customer invoices and statements.