Credit Controller/Accounts Receivable (6 month contract)

Talent Acquisition Consulting (Pty) Ltd; Cape Town; On-site; ZAR 350,000 - 450,000; Full time

Job summary

Talent Acquisition Consulting (Pty) Ltd is hiring for a Credit Control Manager based in Cape Town. The role involves managing debtor accounts, ensuring accurate payments, and maintaining client relationships, especially with major retailers like SPAR and Shoprite.

The ideal candidate should have at least 5 years of experience in FMCG credit control, strong Excel skills, and excellent communication abilities to handle queries and provide comprehensive reporting.

Qualifications

• 5 years’ FMCG Credit Control experience (advantageous).
• Experience with major retail chains and independent customers.
• Strong computer literacy.

Responsibilities

• Manage the debtor's book and ensure accuracy.
• Handle FMCG retail accounts professionally.
• Resolve outstanding debtor queries effectively.

Skills

Attention to detail

Advanced Excel skills

Analytical skills

Communication skills

Numerical ability

Time management

Predicative planning

Tools

SAP

Job description

Key Responsibilities

Debtors & Credit Control

• Manage and maintain the debtor’s book, ensuring debt status is accurate and up to date
• Follow up on outstanding accounts in line with agreed credit terms
• Monitor slow-moving accounts and escalate risks to management for appropriate action
• Provide accurate weekly account updates to management, or as required
• Ensure all payments received are correctly allocated to the relevant invoices and customers

Customer & Retail Account Management

• Manage FMCG retail accounts including SPAR, Shoprite, Pick n Pay, as well as independent customers
• Maintain professional and effective working relationships with customers
• Ensure invoices and statements are issued in accordance with client contractual requirements
• Confirm that customers are in possession of all relevant documentation

Claims & Queries Management

• Resolve outstanding debtor queries timeously and effectively
• Process customer claims accurately, ensuring no claims backlog older than two weeks
• Manage claims across all accounts and liaise with internal Credit Controllers on invalid claims and payback processes
• Ensure claims are managed in line with customer specifications and portal requirements, particularly for SPAR and Shoprite

Reporting & Administration

• Maintain weekly housekeeping on accounts to ensure accuracy and compliance
• Use available systems, tools, and software efficiently to complete daily tasks
• Provide constructive input and feedback during team meetings when required
• Assist management with ad-hoc tasks in line with deadlines and agreed work scope
• Contribute positively to team performance and the achievement of company objectives

Requirements

• Excellent attention to detail with a strong focus on accuracy
• Minimum 5 years’ FMCG Credit Control experience (advantageous)
• Proven experience working with major retail chains and independent customers
• Strong computer literacy, with advanced Excel skills essential
• SAP experience advantageous
• Strong analytical and numerical ability
• Excellent written and verbal communication skills
• Proven ability to work to targets and meet strict deadlines
• Self-motivated, proactive, and output-driven
• Ability to work under pressure while remaining professional, confident, and diplomatic
• Strong planning, coordination, and prioritisation skills