Credit Controller (04 Month Contract)

Ellahi Consulting; Gauteng; On-site; ZAR 256,000 - 307,000; Part time

Job summary

Ellahi Consulting in Kempton Park seeks a Credit Controller to manage full-function debt collection for an allocated customer segment and achieve departmental targets.

The candidate should have 3+ years in Credit Control/AR, strong Accpac/Excel skills, and readiness for overtime during peak periods. This 4-month fixed-term contract involves end-to-end debtor management.

Qualifications

• Minimum 3 years in Credit Control / AR administration
• Strong collections experience with results
• Minimum 3 years working with Accpac
• Minimum 1 year AR/AP in Cargo/Freight/Transport
• 3 years in Winfreight/Freight Easy/IVS advantageous
• Experience in billing/quality control advantageous

Responsibilities

• Perform full-function Credit Control on allocated customer segment
• Maintain accounts above 75%, 30-day accounts below 22%, >60 days below 3%
• Record collection activity and customer commitments
• Investigate disputes including credits/debits/refunds
• Reconcile customer accounts and allocate receipts
• Process ad-hoc invoices where needed
• Conduct checks on high-value shipments (>R30,000) for errors

Skills

Communication skills

Time management

Attention to detail

Planning

Overtime flexibility

Self-motivation

Grammar proficiency

Mentoring staff

Analytical skills

Education

National Senior Certificate (NQF4)

Finance qualification (advantageous)

Tools

Accpac

MS Excel

MS Word

Winfreight

Freight Easy

IVS

Job description

Credit Controller

Location: Kempton Park

Contract Type: 4-Month Fixed-Term Contract

Salary: CTC R25 210.16

Job Purpose

To perform the full function of credit control on an allocated customer account segment by applying efficient debt collection principles and executing tasks associated with the Debtors/Accounts Receivable function, with the objective of minimising debtor delinquencies and achieving individual and departmental targets.

Qualifications

• National Senior Certificate (NQF Level 4).
• A Finance qualification will be advantageous.

Experience

• Minimum 3 years’ experience in Credit Control / Accounts Receivable (AR) administration, preferably within a high-pressure environment.
• Strong collections experience, with demonstrated results relating to book value and customer volumes.
• Minimum 3 years’ experience working with accounting systems, specifically Accpac.
• Minimum 1 year’s industry-related Accounts Payable (AP) or Accounts Receivable (AR) experience within the Cargo, Freight or Transport industry.
• Minimum 3 years’ industry-related systems experience in Winfreight, Freight Easy and/or IVS will be advantageous.
• Industry-related experience in billing and quality control will be advantageous.

Technical Skills

• Proficiency in Accpac, including receipting, invoicing and statement processing.
• Advanced MS Excel and MS Word proficiency, preferably certified.
• Strong typing and computer skills.
• Minimum typing speed of 40 words per minute.

Other Requirements

• Own vehicle and valid driver’s licence.
• Must successfully meet ITC and criminal record clearance requirements.
• Must be available to work overtime during annual audit, year-end and month-end periods, as well as during peak operational requirements.

Behavioural Competencies

• Excellent communication and interpersonal skills.
• Strong time management skills and the ability to prioritise and meet deadlines and targets within a pressurised environment.
• High attention to detail with strong analytical and investigative abilities.
• Positive and professional attitude.
• Highly presentable and well-groomed.
• Proactive planning ability.
• Excellent grammar skills.
• Ability to manage, mentor and guide staff to meet strategic and regulatory requirements.
• Ability to ensure departmental compliance with policies and procedures and support successful operational, health and safety, security, risk and accounting audits.
• Ability to plan resources for month-end and day-to-day business requirements.
• Self-motivated with the ability to learn independently.
• Flexible and willing to work overtime in accordance with month-end, year-end, audit and peak-period requirements.

Key Responsibilities

Compliance

• Adhere to all prescribed organisational and Debtors-related standards, procedures, processes and departmental directives.
• Meet all Debtors department deadlines and performance requirements.

Credit Control

• Perform full-function Credit Control on an allocated customer account segment, ensuring compliance with all relevant processes and procedures.
• Work towards departmental Debtors targets, including maintaining current accounts above 75%, 30-day accounts below 22% and accounts over 60 days below 3%.
• Maintain accurate and up-to-date collection comments, payment information, credit notes and account-specific details.
• Record daily credit control activities, including calls, emails, pending queries and customer payment commitments.
• Investigate and process valid customer disputes, including insurance claims, credits, debits and refunds.
• Liaise with relevant third parties, Heads of Department and Key Account Managers to resolve account disputes.
• Reconcile customer accounts by obtaining remittances and accurately allocating receipts and credit notes to outstanding invoices.
• Investigate and resolve unallocated/unclaimed receipts and aged credit balances.
• Analyse daily Debtors banking reports and provide payment breakdowns to facilitate efficient processing of receipts.
• Process General Ledger entries and assist with balancing requirements.
• Process ad-hoc/sundry invoices where automated invoicing is not possible.
• Conduct special checks on high-value shipments exceeding R30,000, including reviewing air waybill copies and billing information to identify and correct errors.

Account Monitoring

• Monitor customer credit limits and group spend on a daily basis.
• Submit credit limit increase requests for management review.
• Conduct customer meetings, either virtually or at customer premises, to resolve disputes and assist with account reconciliations.
• Take remedial action on overdue and credit-risk accounts, including account suspensions, dunning letters and preparation of legal handover documentation.

Reporting

• Prepare and distribute Debtors-related reports using transactional data and analysis.
• Maintain accurate reporting on collections, customer group spend, ageing, reconciliations, invoicing, account openings, rebates, quality-control checks, cash accounts and other relevant Debtors activities.

Month-End – Full Function Debtors

• Perform month-end customer AR administration, including rebates, credits, payments, rewards, interest charges, postage credits, donations, insurance charges and enterprise development credits.
• Prepare monthly Excel reports using appropriate formulas and process transactions in accordance with requirements, SLAs, instructions and agreements.
• Reconcile revenue entries across relevant systems and reports, including Winfreight, Freight Easy and IVS.
• Scrutinise captured AWB information, charges and applicable rate structures to identify and correct billing inaccuracies and omissions.
• Upload AR batches into Accpac and ensure prompt posting before close-off and statement generation.
• Reconcile and balance revenue streams against Accpac batch totals.
• Balance revenue segments by reconciling trial balances and AR reports to ensure the AR sub-ledger balances with the General Ledger control accounts.
• Prepare, generate and distribute customer invoices and statements.