Credit Controller

Placements24; Sandton; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Competitive salary

Fully remote work

Medical aid

Provident fund

Professional development

Job summary

Placements24 is seeking a driven Credit Controller for a fully remote role. You will manage a portfolio of customer accounts, implement credit control procedures, and build positive relationships while minimizing bad debt.

The ideal candidate will have proven experience in credit control, strong negotiation and communication skills, and proficiency in MS Excel and accounting software. Remote work offers flexibility and opportunity for professional growth within a supportive team.

Qualifications

• Proven experience in credit control or collections.
• Strong knowledge of credit management and debt collection.
• Excellent communication and negotiation skills.
• Proficient in accounting software and MS Excel.
• Able to work independently in a remote environment.

Responsibilities

• Manage and maintain a ledger of customer accounts with accurate balances.
• Contact customers regularly to collect outstanding payments via phone, email, or other channels.
• Implement and adhere to the company’s credit control policy and procedures.
• Negotiate payment plans with customers while ensuring terms are met.
• Resolve customer queries and disputes related to billing and payments promptly.
• Prepare regular AR reports for management on status and progress of collections.

Skills

Credit control

Debt collection

Negotiation

Communication

Excel

Education

Bachelor's in Finance

Tools

MS Excel

Accounting software

Job description

About the Role

Our client, a prominent business based in the Sandton area, is looking for a driven and persistent Credit Controller to manage their accounts receivable and ensure timely collection of outstanding debts. This role is offered on a fully remote basis, providing flexibility to work from home. You will be responsible for managing a portfolio of customer accounts, implementing credit control procedures, and maintaining positive customer relationships while minimizing bad debt. The ideal candidate is highly organized, possesses excellent communication skills, and is adept at navigating collections processes effectively.

Key Responsibilities

• Manage and maintain a ledger of customer accounts, ensuring accurate and up-to-date balances.
• Contact customers regularly to collect outstanding payments via phone, email, or other agreed channels.
• Implement and adhere to the company's credit control policy and procedures.
• Negotiate payment plans with customers where necessary, ensuring adherence to agreed terms.
• Resolve customer queries and disputes related to billing and payments promptly.
• Prepare regular reports on the status of accounts receivable and collection efforts for management.

Requirements

• Proven experience in a credit control or collections role.
• Strong understanding of credit management principles and debt collection techniques.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in using accounting software and MS Excel for managing customer accounts.
• Ability to work independently and manage a caseload effectively in a remote environment.

Benefits

• Competitive salary with potential performance-based incentives.
• Fully remote work arrangement offering significant flexibility.
• Comprehensive medical aid and provident fund benefits.
• Opportunities for professional development in credit management.
• A dynamic and supportive remote team culture.