Credit Controller

Haven Health Management; Gqeberha; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading health management company in Gqeberha is seeking a proactive Credit Controller to join their team. The ideal candidate has a strong background in debt collection, particularly within the healthcare industry, and possesses intermediate skills in Microsoft Office. Key responsibilities include managing patient accounts, addressing billing queries, and preparing reports. Exceptional communication and time management skills are essential. If you meet these criteria, please submit your CV for consideration.

Qualifications

• 3 years’ experience in debt collection, preferably in the healthcare environment.
• Intermediate computer literacy skills including MS Office.

Responsibilities

• Follow up on outstanding patient and medical scheme accounts.
• Liaise with patients and medical aid companies regarding account statuses.
• Maintain accurate records of communications with patients and insurers.

Skills

Attention to detail

Excellent communication skills

Time management

Ability to multitask

Education

Grade 12

Tools

Microsoft Office

Job description

Are you a skilled Credit Controller seeking a fresh challenge? Haven Health Management is looking for a detail‑oriented and proactive Credit Controller to join our dynamic team based at our offices in Gqeberha (Port Elizabeth). If you have a strong track record in debtor’s books efficiently and are ready to make an impact, we would love to hear from you!

Requirements, Experience And Qualifications

• Grade 12
• Intermediate computer literacy skills including but not limited to MS Office (TEAMS, Word, Excel, PowerPoint, SharePoint, Outlook)
• 3 years’ experience in debt collection (experience in the healthcare environment will be advantageous)

Responsibilities

• Follow up on outstanding patient and medical scheme accounts
• Liaise with patients and medical aid companies regarding account statuses
• Handle basic billing queries and escalate unresolved issues
• Invoicing
• Maintain accurate records of communications with patients and insurers and outstanding accounts
• Ensuring accurate and timely month‑end reporting
• Prepare weekly reports for management on account statuses and overdue invoices
• Manage individual practice accounts and hospital accounts

Key Competencies/ Skills

• Ability to enter and update data accurately and efficiently
• Excellent time management and ability to multitask
• Ability to work independently and manage deadlines
• Attention to detail
• Excellent communication skills
• Self‑reliant, flexible, energetic, confident
• Team player

If you meet the above criteria and have the relevant experience and attributes, please submit your CV with three (3) contactable references. Should you not receive a response within two weeks after the closing date, kindly accept that your application has not been successful.

Personal information may be processed, collected, used and disclosed in compliance with the Protection of Personal Information Act, 4 of 2013. Personal information may be used for the lawful and reasonable purposes in as far as the NURTURE CARE GROUP (PTY) LTD (responsible party) must use the information in the performance of and compliance with its legal duties. In addition, personal information may be disclosed to a third party in as far as the NURTURE CARE GROUP (PTY) LTD must fulfil its obligations in terms of contracts and undertakings with third parties. There may be instances in terms of POPIA where a data subject’s express consent is not necessary to permit the processing of personal information, which may be related to litigation, Service Level Agreements entered to or when the information is publicly available. All documentation and information, unless otherwise stated in the NURTURE CARE GROUP (PTY) LTD Policies, are safely stored and in compliance with the NURTURE CARE GROUP (PTY) LTD’s procedures. These are stored on a secure database and will only be disseminated in compliance with a lawful obligation placed on the NURTURE CARE GROUP (PTY) LTD. POPIA details are available on the NURTURE CARE GROUP (PTY) LTD website Nurture Care Group (Pty) Ltd and on www.popia.co.za