Creative Learning & Development Specialist

TalentPop App; Remote; ZAR 502 000 - 839 000; Full time

Job summary

A leading virtual assistance company is seeking a Creative Learning & Development Specialist to design and deliver training programs for talented Virtual Assistants. This role focuses on creating training materials, conducting workshops, and collaborating with other teams to meet client needs. Ideal candidates should have at least 2 years of experience in corporate training, a solid background in social media management, and outstanding communication skills. Enjoy competitive pay, comprehensive health benefits, and professional development opportunities in a fully remote environment.

Benefits

Competitive salary with bonuses

Comprehensive health coverage

Generous Paid Time Off

Resources for professional development

Career track to management roles

Qualifications

• 2+ years of formal experience in Learning & Development or corporate training.
• Hands-on experience with social media management and graphic design.
• Exceptional virtual presentation and facilitation skills.

Responsibilities

• Design and update training materials reflecting current industry trends.
• Facilitate workshops in marketing disciplines.
• Lead training and evaluation for new hires.

Skills

Learning & Development

Social Media Management

Email Marketing

Graphic Design

Creative Problem-Solving

Tools

Canva

Meta Business Suite

Klaviyo

Buffer

Google Workspace

Job description

Ignite the Next Generation of E-commerce Creative Talent

Are you a passionate expert in creative marketing and a gifted educator? TalentPop is the recognized leader in providing high-performance virtual assistance to the world’s fastest-growing E-commerce brands. We are seeking a Creative Learning & Development Specialist to design, manage, and deliver the essential training programs that transform great remote talent into best-in-class creative Virtual Assistants (VAs).

Your Strategic Impact: Curriculum Ownership and Delivery

You will be the architect of our creative training pipeline, directly influencing the quality and scalability of our talent pool.

• Instructional Design & Strategy: Conceptualize, design, and continuously update all training materials (modules, decks, videos, resource libraries) focused on high-demand creative skills to reflect current industry trends and client needs.
• Skill Mastery Programs: Build and facilitate advanced, hands‑on workshops in key marketing disciplines, including Social Media Management, Email Marketing, and Graphic Design.
• Virtual Onboarding & Assessment: Lead the training and evaluation for all new creative hires, ensuring 100% preparedness for client‑facing tasks and setting the benchmark for quality performance.
• Performance Coaching: Conduct targeted 1:1 and group coaching sessions to diagnose performance gaps and mentor existing VAs toward specialization and advanced skill achievement.
• Cross-Functional Collaboration: Partner directly with the Operations and Client Success Teams to identify and close critical skills gaps that impact service delivery and client satisfaction.

What You Bring: The Expert Combination

• Training Expertise: 2+ years of formal experience in Learning & Development, instructional design, or corporate training delivery.
• Creative Proficiency: Proven hands‑on experience in Social Media Management, Email Marketing, and/or Graphic Design—you must be able to teach and troubleshoot these skills effectively.
• Tool Mastery: Deep familiarity with the software VAs rely on (e.g., Canva, Meta Business Suite, Klaviyo, Buffer, Google Workspace).
• Communication: Exceptional virtual presentation and facilitation skills; ability to simplify complex technical/creative concepts into clear, actionable learning paths.
• VA/Remote Context: Previous experience as a Virtual Assistant, freelancer, or training talent in a remote/BPO environment is highly desirable.

Our Commitment to You: Perks & Growth

• Competitive salary with annual performance bonuses.
• Comprehensive health coverage (HMO or monthly stipend).
• Generous Paid Time Off (PTO) package.
• Permanent remote work setup.
• Budget and resources for continuous professional development and certifications.
• A clear career track to management roles within our L&D department.

Technical Readiness

A professional, reliable home office setup is required, including a stable, wired internet connection (20 Mbps minimum) and a dedicated workspace.

If you are ready to design the curriculum and develop the talent that powers the next wave of E‑commerce success, apply to join our L&D team today!

Seniority level: Associate
Employment type: Full-time
Job function: Human Resources
Industries: IT Services and IT Consulting