Counter Sales Representative - South Africa

Oxyon People Solutions; Johannesburg; On-site; ZAR 150,000 - 200,000; Full time

Benefits offered by this job

Supportive and collaborative work environment

Opportunities for growth and development

Competitive salary and benefits

Job summary

A customer-focused company in Johannesburg is looking for a dynamic Counter Sales Representative who will engage directly with walk-in customers and drive sales. The role requires maintaining accurate sales records, providing excellent service, and achieving sales targets. Ideal candidates will have a Grade 12 certificate, 1-2 years of retail experience, and strong communication skills. The position offers a supportive environment along with opportunities for growth and competitive salary and benefits.

Qualifications

• 1–2 years’ experience in counter sales or retail environment.
• Ability to multitask and effectively manage time.
• Attention to detail and strong organizational skills.

Responsibilities

• Engage with customers in-store and provide product guidance.
• Maintain accurate sales leads and customer account information.
• Achieve sales targets and contribute to revenue growth.

Skills

Customer service skills

Interpersonal skills

Communication skills

Organizational skills

Time management

Education

Grade 12 / National Certificate (NQF Level 4)

Relevant diploma

Tools

Microsoft Office (Word, Excel, PowerPoint, Outlook)

CRM systems

Job description

About the Role

We are seeking a dynamic and customer‑focused Counter Sales Representative to join our team. In this role, you will engage directly with walk‑in customers, build strong relationships, and drive sales while providing excellent customer service. The successful candidate will maintain accurate sales records, educate customers about products, and ensure all sales interactions are handled professionally and ethically.

Key Responsibilities

• Engage with customers in‑store and provide product guidance.
• Build and maintain relationships with new and repeat customers.
• Record and maintain accurate sales leads and customer account information.
• Achieve sales targets and contribute to revenue growth.
• Assist with stock management and product availability.
• Support administrative tasks, including updating customer information and sales records.
• Maintain a professional and welcoming store environment.
• Collaborate with colleagues and management to improve sales processes.

Requirements

• Grade 12 / National Certificate (NQF Level 4) or relevant diploma.
• 1–2 years’ experience in a counter sales or retail environment.
• Strong customer service and interpersonal skills.
• Excellent verbal and written communication.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Familiarity with CRM systems or system‑driven sales tools.
• Ability to multitask and manage time effectively.
• Strong organizational skills and attention to detail.

Preferred Attributes

• Professional and courteous with a positive attitude.
• Ability to work independently and as part of a team.
• Innovative, proactive, and results‑driven.
• Strong problem‑solving skills and business acumen.

We Offer

• A supportive and collaborative work environment.
• Opportunities for growth and development.
• Competitive salary and benefits.