Cosmetic Frontshop Assistant - De Drift, Velddrif

Dischem Group; Velddrif; On-site; ZAR 96,000 - 144,000; Full time

Benefits offered by this job

Market-related salary

Medical aid

Provident fund

Staff account

Job summary

Dis-Chem Pharmacies in De Drift Mall seeks a Cosmetic Frontshop Assistant to uphold merchandising standards and support customer service at the point of sale in the Western Cape. The role requires Grade 12, cosmetics retail experience, and MS Office literacy.

You will manage stock, process payments, and ensure policy-compliant transactions. The ideal candidate demonstrates attention to detail, strong customer service, and teamwork to maintain fresh product displays, avoid expired stock, and

Qualifications

• Grade 12 / Matric and related retail certification.
• Retail experience in cosmetics preferable.
• Computer literacy required (MS Office).

Responsibilities

• Ensure full ranges of products are always on the shelves and neatly presented.
• Maintain the stock on shelves to ensure it has not reached its sell by date.
• Restock merchandise when needed to maximise sales.
• Be responsible for accurate cash flow.
• Approve line voids and price changes with a supervisor.
• Exchange merchandise and process returns when authorized.
• Transact all purchases and accept payments per policy.
• Restock merchandise when needed to maximise sales.
• Stock delivered from storeroom must be stored correctly.
• Ensure stock on shelves has not reached sell by dates.
• Provide friendly, helpful, and courteous customer service.
• Respond to out of stock queries with the service list.
• Cash placed in drop safe per SOP.
• Verify payments according to Dis-Chem procedures.
• Adhere to security policies and Dis-Chem procedures.
• Code/password practices must be secure and updated.
• Ensure all outgoing stock/items are scanned and paid for.
• Follow Dis-Chem policies and safety procedures.

Skills

Customer oriented

Attention to detail

English proficiency

Merchandising standards

Time management

Problem solving

Education

Grade 12 / Matric

Certification in Retail or related field

Computer literate – MS Office

Tools

MS Office

Job description

Dis-Chem Pharmacies requires a Cosmetic Frontshop Assistant for their De Drift Mall store, in the Western Cape Region. To uphold the merchandising standards whilst supporting the customer service at point of sales in accordance with Dis-Chem policies and procedures.

Minimum Requirements: Essential:

• Grade 12 / Matric
• Minimum of 0 - 6 months Retail experience
• Minimum 1 year experience within retail environment in Cosmetics
• Certification is Retail or related field
• Computer literate – MS Office

Job Description:

• Ensure that full ranges of products are always on the shelves and neatly presented.
• Maintain the stock on the shelves to ensure it has not reached its sell by date.
• Restock merchandise when needed to ensure maximum sales.
• Be responsible for accurate cash flow.
• Ensure that all line voids and price changes are approved and signed by a supervisor.
• Exchange merchandise for customers and accept return goods by customers when authorized to do so.
• Transact all purchases - receive and processes all payments such as cash, cards, vouchers, coupons, and other payments excepted by Dis-Chem.
• Restock merchandise when needed to ensure maximum sales.
• Delivered stock or stock pulled from the storeroom must be stored and packed in the correct space immediately.
• Ensure the stock on the shelves has not reached sell by dates.
• Provide friendly, helpful, and courteous assistance and advice to all customers.
• All out of stock queries from customers must be followed up with the customer service out of stock list.
• Ensure cash is placed in the drop safe according to Dis-Chem standard operating procedures.
• Be alert and verify all payments according to Dis-Chem verification procedure.
• Adhere to Dis-Chem security policies and procedures
• Ensure the use of your code and password is restricted to only you, is safe and is changed regularly.
• Ensure all out going stock/ items are scanned and paid for.
• Adhere to Dis-Chem Policies and Standard Operating Procedures.
• Adhere to Health and Safety rules and regulations.

Competencies: Essential:

• Computer literate – MS Office
• Customer oriented and Attention to detail
• English - Speak, read and Write
• Merchandising standards and FMCG industry. Working with Planograms. Category Knowledge including promotions, personal selling, sales targets, customer liaison, product knowledge.
• Comprehending fundamental arithmetic’s like addition, subtraction, multiplication and division.
• Emotional intelligence
• Accountability
• Problem solving
• Trustworthy and honest and good time management

Advantageous:

• Third additional language

Special conditions of employment:

• Willing and able to work retail hours
• Reliable transport and/or reside in close proximity to the store
• South African citizen
• Clear credit and criminal records

Remuneration and benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.