Cosmetics Consultant - Knysna Mall

Dis-Chem Pharmacies Limited; Knysna; On-site; ZAR 89,000 - 156,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Staff account

Job summary

Dis-Chem Pharmacies Limited is seeking a Cosmetics Consultant for the Knysna Mall store to promote and sell cosmetic and beauty products through excellent customer service.

You will handle product demonstrations, manage stock, and maintain attractive displays while driving sales and brand promotions. A Matric and retail sales experience are essential, with willingness to work retail hours.

Qualifications

• Matric/Grade 12 is essential.
• Retail sales experience is essential.
• Computer literacy is essential.

Responsibilities

• Escalate unresolved customer complaints to the manager.
• Provide high level of customer care and service.
• Demonstrate products through makeovers, demonstrations and promotions.
• Manage stock levels and report short, damaged or expired stock.
• Ensure attractive merchandising and displays.

Skills

Retail sales

Customer service

Computer literacy

Education

Grade 12 / Matric

Tools

POS system

Job description

Dis-Chem Pharmacies' requires the committed services of a customer-oriented Cosmetics Consultant for their Knysna Mall store. You will be tasked with the effective promoting and selling of Dis-Chem cosmetic and beauty products, through excellent and consistent customer service.

Essential:

• Grade 12 / Matric
• Retail experience as a sales consultant
• Computer literate
• Willing and able to work retail hours

Advantageous:

• Cosmetic, fragrance and/or beauty experience

Job Description:

• Escalate serious and unresolved customer complaint to the manager
• Provide a high level of customer care and service
• Demonstrate products through makeovers, cosmetics demonstration, spray promotions and/or activities
• Manage stock levels according to Dis-Chem procedures – report on short, damage and expired stock to manager
• Ensure merchandising and displays are set up attractively
• Maximise store income by achieving department, brand and vendor sales
• Keep up to date regarding products, brands and the retail industry
• Be responsible for all cosmetics, fragrances and beauty house promotions
• Manage Salon appointments
• Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations

Competencies:

Essential:

• Strong command of English (written and oral)
• Be a team player
• Provide excellent customer service
• Understand stock reports and sales (target and commission calculations)
• Work according to a task schedule

Advantageous:

• Promotions, personal selling, sales targets, customer liaison and product knowledge
• Previous sales and promotional training
• Manage expired, damaged stock, and ensure stock rotation
• Bilingual
• Stock management

Special conditions of employment:

• Willing and able to work retail hours
• Valid driver's license and own reliable transport
• South African citizen
• Clear credit and criminal records

Remuneration and benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem's approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem's Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.