Retail Store Assistant - President Boulevard - Rustenburg

Dis-Chem Pharmacies Limited; Rustenburg; On-site; ZAR 120,000 - 180,000; Full time

Benefits offered by this job

Market related salary

Medical aid

Provident fund

Staff account

Job summary

Dis-Chem Pharmacies President Boulevard store in Rustenburg is seeking a Retail Store Assistant to support store management and administration. You will handle customer interactions, stock queries, cash handling and documentation, ensuring policy compliance.

The role requires Grade 12, basic computer skills (Word, Excel, Outlook) and SAP knowledge, and a commitment to excellent customer service. Ability to work under pressure and reliable transport are important.

Qualifications

• Grade 12 / Matric is required.
• Basic computer skills (Word, Excel and Outlook) and SAP knowledge.
• South African citizen with MIE clearance and a clean criminal and credit record.
• Driver’s license and/or reliable transport.

Responsibilities

• Assist with the overall management of the store and administrative duties.
• Manage customer complements and complaints and establish relationships with customers.
• Handle cash, refunds, returns, floats and cash on hand with accuracy.
• Verify deliveries and invoices for total accuracy and assist receiving.
• Maintain stock control, back room, and high risk stock, and support branch change needs.
• Provide excellent customer service and work under pressure as required.

Skills

Customer service

Communication

Leadership

Team player

Pressure handling

Education

Grade 12 / Matric

Tools

Word

Excel

Outlook

SAP

Job description

Retail Store Assistant - President Boulevard - Rustenburg

Dis-Chem Pharmacies President Boulevard store has an opportunity available for a Retail Store Assistant to join the team. The main purpose of this role will be assist with the overall management of the store to ensure, operational and administrative duties are performed as per the standard policy and procedure.

• Grade 12 / Matric
• Basic computer skills (Word, Excel and Outlook). SAP.
• Manage and report all customer complements and complaints to management.
• Establish a professional relationship with customers.
• Ensure all customer stock queries are dealt with and resolved.
• Maintain effective external communication with customers when they require feedback.
• Assist customer with any enquiries and refer customers to the appropriate departments where applicable.
• Adhere to the customer turnover per hour rate as per company benchmark.
• Manage the shorts and overs at the point of sale, including the floats.
• Manage refund and return transactions.
• Ensure that back shopping and returned goods are handled correctly.
• Verify and review deliveries and invoices for total accuracy.
• Assist the Receiving Manager in preparing and logging Distribution Centre claims on the Distribution Centre claims system.
• Manage and control high risk stock
• Prepare the run reconciliation on a daily basis.
• Prepare, order and receive the branch change requirements to ensure cashiers have enough change to ensure the best customer service levels.
• Maintain effective document control including but not limited to float, petty cash, cash on hand.
• Retail administration and operational knowledge
• Team player, good customer relations
• Leadership and management skills
• Trustworthy and honesty
• Ability to work under pressure

Special conditions of employment:

• South African citizen
• MIE, clear criminal and credit
• Driver’s license and/or own reliable transport

Remuneration and benefits:

• Market related salary
• Medical aid
• Provident fund
• Staff account

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.