Corporate Catering Specialist

Placements24; Polokwane; Hybrid; ZAR 260,000 - 380,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Hybrid work model

Professional development opportunities

Job summary

Placements24 is seeking a Corporate Catering Specialist in Polokwane to manage and grow a portfolio of corporate clients. You will coordinate with culinary and logistics teams to ensure flawless delivery for meetings, conferences, and events, while maintaining exceptional client relations.

The ideal candidate will have strong communication, organizational, and customer service skills, with experience in catering or CRM systems.

Qualifications

• Experience in catering sales, account management or event coordination.
• Excellent customer service and communication skills.
• Strong organizational skills with multi-order management.
• Proficiency with MS Office and CRM software is advantageous.
• Ability to work independently and in a team.
• Understanding of food and beverage services and menu suggestions.
• Experience in fast-paced environments.
• Degree or diploma in Hospitality Management, Business Administration, or related field is a plus.

Responsibilities

• Manage a portfolio of corporate clients with high satisfaction and retention.
• Process and confirm corporate catering orders accurately and efficiently.
• Liaise with clients to capture needs, dietary requirements, and event details.
• Coordinate with kitchen and logistics teams for timely delivery.
• Develop proposals and presentations for new opportunities.
• Troubleshoot and resolve client issues promptly and professionally.
• Maintain client records and track service performance metrics.
• Stay informed about corporate trends to offer relevant catering solutions.

Skills

Catering sales

Account management

Event coordination

Customer service

Communication

Education

Hospitality/Business degree or diploma

Tools

MS Office Suite

CRM software

Job description

Our client, a dynamic catering company serving the corporate sector in Polokwane, is looking for a highly organized and client-focused Corporate Catering Specialist. This role is integral to managing and growing our client's corporate accounts, ensuring seamless delivery of catering services for business meetings, conferences, and events. You will be responsible for client relationship management, order processing, and coordinating with the culinary team to meet diverse corporate needs. The ideal candidate will possess excellent communication skills, a strong understanding of corporate event requirements, and a passion for delivering exceptional service in the Limpopo region. This position requires a proactive approach to client satisfaction and operational efficiency.

Key Responsibilities

• Manage a portfolio of corporate clients, ensuring high levels of satisfaction and retention.
• Process and confirm corporate catering orders accurately and efficiently.
• Liaise with clients to understand their specific needs, dietary requirements, and event details.
• Coordinate with the kitchen and logistics teams to ensure timely and accurate delivery of catering services.
• Develop proposals and presentations for new corporate catering opportunities.
• Troubleshoot and resolve any client issues or concerns promptly and professionally.
• Maintain client records and track service performance metrics.
• Stay informed about corporate trends and client needs to proactively offer relevant catering solutions.

Requirements

• Proven experience in catering sales, account management, or event coordination, preferably within a corporate environment.
• Excellent customer service and communication skills, with a professional demeanor.
• Strong organizational skills and attention to detail in managing multiple orders and client requests.
• Proficiency in MS Office Suite and experience with catering or CRM software is advantageous.
• Ability to work effectively both independently and as part of a team.
• A good understanding of food and beverage services, with the ability to suggest suitable menus.
• Experience working in a fast-paced environment.
• A degree or diploma in Hospitality Management, Business Administration, or a related field is a plus.

Benefits

• This role offers a competitive salary with opportunities for performance-based incentives.
• Our client provides a comprehensive benefits package, including health insurance and retirement contributions.
• You will have the chance to work with a diverse range of corporate clients in Polokwane and contribute to a reputable catering service.
• This hybrid position allows for flexible work arrangements, balancing on-site client engagement with remote administrative tasks.
• Professional development and training opportunities are available to enhance your career in the hospitality sector.