Coordinator Pinetown (W)

Pedros; Pinetown; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Pedros in Pinetown is expanding and seeks energetic individuals to join our launch team as a shift supervisor. You will help manage shift operations, ensure service quality, and lead a small team in a fast-paced environment, with opportunities to grow and contribute to building a strong store culture from day one.

We value strong leadership, organisational skills, and the ability to work independently while maintaining excellent customer service and adherence to safety standards.

Qualifications

• Strong customer service orientation and communication skills.
• Ability to maintain accuracy and attention to detail in a busy setting.
• Comfort working in a fast-paced environment and handling multiple tasks.
• Good time management and ability to multitask effectively.
• Strong teamwork and cooperation in a launch team.
• Basic cash handling and POS usage knowledge.

Responsibilities

• Greet customers warmly and create a positive first impression.
• Take customer orders accurately (in person, drive-thru, or online pickups).
• Present food and drinks neatly, correctly, and on time.
• Ensure orders match receipts and special requests.
• Maintain cleanliness of the counter, dining area, and presentation stations.
• Follow food safety, hygiene, and company standards at all times.
• Work closely with kitchen staff to ensure smooth order flow.
• Resolve minor customer concerns politely and elevate when necessary.
• Restock items such as cups, lids, sauces, and napkins.

Skills

Customer service

Attention to detail

Fast-paced environment

Time management

Teamwork

Cash handling / POS

Job description

Exciting New Restaurant

Join our family as we open our brand-new store in Pinetown. This is an exciting opportunity to be part of a dynamic launch team, grow your skills in a fast-paced environment, and contribute to building a strong store culture from day one. We are looking for passionate, energetic individuals who are ready to grow with our brand.

Purpose

Manage shift operations and ensure service, quality, and productivity standards are consistently achieved.

Key Responsibilities

• Greet customers warmly and create a positive first impression
• Take customer orders accurately (in person, drive-thru, or online pickups)
• Present food and drinks neatly, correctly, and on time
• Ensure orders match receipts and special requests
• Maintain cleanliness of the counter, dining area, and presentation stations
• Follow food safety, hygiene, and company standards at all times
• Work closely with kitchen staff to ensure smooth order flow
• Resolve minor customer concerns politely and elevate when necessary
• Restock items such as cups, lids, sauces, and napkins

Competencies

• Strong communication and customer service skills
• Accuracy and attention to detail
• Ability to work in a fast-paced environment
• Time management and multitasking
• Teamwork and cooperation
• Basic cash-handling and POS skills
• Problem-solving and adaptability
• Good personal hygiene and professionalism

Requirements

• Previous supervisory experience preferred.
• Strong leadership and organisational skills.
• Ability to work independently