Contracts & Compliance Specialist

Tsebo Solutions Group; Durban; On-site; ZAR 700,000 - 1,100,000; Full time

Job summary

Tsebo Solutions Group in Durban seeks a seasoned professional to lead contract governance and lifecycle management within the facilities management portfolio. You will draft and administer contracts, SLAs, and KPIs, maintain registers, oversee supplier onboarding, ensure POPIA & OHS compliance, and drive continuous improvement across multi-site operations.

The role requires 5–8 years in contract management, knowledge of NEC/JBCC, and strong data analytics with CAFM/CMMS and BI tools.

Qualifications

• Bachelor’s degree in a relevant field; professional contract certs encouraged.
• 5–8 years in contract management, compliance, or commercial roles.
• Experience with SLA/KPI frameworks and supplier performance.
• Knowledge of NEC3/NEC4/JBCC or similar contract forms.
• Strong governance, data analytics, and reporting capability.

Responsibilities

• Draft, review, and administer contracts, SLAs, KPIs, variation orders, and service agreements.
• Maintain an accurate contract register with renewals, notices, warranties, and milestones.
• Coordinate supplier onboarding/offboarding, due diligence, and compliance docs.
• Manage contract changes, extensions, claims, disputes, and pricing revisions.
• Ensure compliance with procurement, governance, ethics, delegation, ESG.
• Monitor POPIA, OHS, SANS, and client-specific requirements.
• Verify supplier certificates, permits, insurances, and statutory needs.
• Maintain compliance matrices and risk registers; conduct audits.
• Support B-BBEE and procurement compliance; drive continuous improvement.
• Produce monthly compliance, performance, risk, spend, and audit reports.
• Coordinate internal/external audits and close-out findings.
• Train site teams on contractual and compliance requirements.

Skills

Contract drafting

Contract administration

Change control management

Claims & disputes management

Data analysis & governance

Education

Bachelor's degree in Law, Business Management, Facilities Management, Engineering, Supply Chain or related field

WorldCC (IACCM) Contract Management Certification

CIPS qualification or equivalent

SAMTRAC / NEBOSH or related HSE certifications

POPIA/GDPR awareness certification

ISO awareness or certification exposure

Tools

CAFM/CMMS (OnKey)

Power BI

Microsoft Dynamics 365

Microsoft SharePoint

Microsoft Teams and Adobe Sign/DocuSign

Job description

Duties & Responsibilities

Contract Governance & Lifecycle Management

• Draft, review, and administer Facilities Management contracts, SLAs, KPIs, variation orders, and service agreements.
• Maintain an accurate contract register, including renewals, notice periods, escalations, warranties, and key contractual milestones.
• Coordinate supplier onboarding and offboarding processes, including due diligence, insurance verification, inductions, and compliance documentation.
• Manage contract changes, scope adjustments, extensions, claims, disputes, and pricing revisions.
• Ensure compliance with procurement, governance, ethics, delegation of authority, and ESG requirements.

Compliance & Risk Management

• Monitor compliance with POPIA, Occupational Health and Safety legislation, SANS standards, and client-specific requirements.
• Verify supplier certifications, permits, competencies, insurances, and statutory compliance requirements.
• Maintain compliance matrices and contract risk registers.
• Conduct supplier compliance audits, HSE inspections, and corrective action tracking.
• Support B-BBEE and preferential procurement compliance requirements.
• Ensure information security and data privacy compliance within CAFM, CMMS, and smart building systems.

Performance Management (SLA & KPI)

• Develop and maintain measurable SLAs, OLAs, KPIs, and service credit frameworks.
• Conduct monthly and quarterly supplier performance reviews.
• Issue and manage non-conformance notices and performance improvement plans.
• Analyze operational and performance data from CAFM, CMMS, and BI platforms.
• Validate service credits, deductions, and performance-related incentives.

Commercial Controls

• Support tender and RFQ processes, bid compliance reviews, and governance requirements.
• Validate rate schedules, escalations, cost increases, and contractual pricing mechanisms.
• Review invoices against contractual obligations and measured work completed.
• Identify cost-saving opportunities, value engineering initiatives, and lifecycle optimization opportunities.
• Track contract variations, claims, disputes, and commercial risks.

Documentation, Reporting & Audit

Readiness

• Maintain complete and version-controlled contract documentation and compliance records.
• Produce monthly compliance, performance, risk, spend, and audit reports.
• Coordinate internal and external audits and ensure timely close-out of findings.
• Maintain evidence trails to support regulatory, contractual, and client audits.

Stakeholder & Supplier Management

• Act as the central point of contact for contract and compliance-related matters.
• Collaborate with Operations, Procurement, Finance, Legal, HSE, and suppliers.
• Facilitate supplier reviews, lessons learned sessions, and continuous improvement initiatives.
• Provide guidance and training to site-based teams regarding contractual and compliance requirements.

Skills and Competencies

Contract Management

• Contract drafting and administration
• Contract interpretation and clause analysis
• Change control management
• Claims and dispute management

Compliance & Governance

• POPIA compliance
• Occupational Health & Safety Act compliance
• SANS and Facilities Management standards
• Contractor and supplier compliance management
• B-BBEE and procurement compliance

Facilities Management Systems

• CAFM and CMMS systems (including OnKey)
• Contractor management systems
• Permit-to-work systems
• Data & Reporting
• Advanced Microsoft Excel
• Microsoft SharePoint
• Power BI
• Microsoft Dynamics 365
• Microsoft Teams Adobe Sign / DocuSign

Commercial Skills

• Invoice validation
• Rate and cost analysis
• CPI and escalation calculations
• Service credit calculations
• Budget and spend reporting

Qualifications

Qualifications

• Matric Grade 12
• Bachelor's Degree in Law, Business Management, Facilities Management, Engineering, Supply Chain, Commerce, or a related field.
• WorldCC (IACCM) Contract Management Certification.
• CIPS qualification or equivalent.
• SAMTRAC, NEBOSH, or other HSE-related certifications.
• POPIA and GDPR awareness certification.
• ISO awareness or certification exposure.

Experience

• 5 to 8 years' experience in contract management, commercial administration, or compliance roles.
• Minimum 3 years' experience within Facilities Management environments.
• Experience managing SLA/KPI frameworks and supplier performance.
• Knowledge of NEC3, NEC4, JBCC, or similar contract forms.
• Experience within audit, governance, and contractor management environments.
• Experience supporting multi-site operations.