Contract Manager - Nelspruit

Fidelity Services Group; Durban; On-site; ZAR 600,000 - 760,000; Full time

Job summary

Fidelity Security Group seeks a Contract Manager - Mining to oversee site security operations in Nelspruit, ensuring client requirements are met and services are delivered professionally.

The role demands strong leadership, security expertise, and the ability to manage diverse teams while maintaining high standards of service and compliance.

Qualifications

• Grade 12 (matric) Certificate or equivalent.
• Psira Grade A registered and accredited.
• No Criminal Record.
• Valid driver’s license.
• Minimum 5 years as a Manager.
• Staff Management experience essential.
• Computer Literacy.
• Must live in Nelspruit.

Responsibilities

• Maintain good relations between Fidelity Security Services and the client regarding security services.
• Ensure the posting of Security Officers is done timeously.
• Ensure Officers meet contractual client requirements.
• Evaluate service levels and recommend improvements to the client.
• General management and supervision of security staff.
• Address HR-related queries promptly.
• Investigate incidents and submit weekly/monthly incident reports to Management.
• Attend meetings with FSS Management and the Client.

Skills

Staff management

Good communication

Planning and organizational skills

Investigation techniques

Report writing

Mine background

Willing to work extended hours

Education

Grade 12 / Matric or equivalent

Psira Grade A

Tools

Computer literacy

Valid driver’s license

Job description

CONTRACT MANAGER - MINING

The above position is vacant in

CONTRACT MANAGER - MINING

The above position is vacant in Nelspruit, reporting to the Branch Manager.

The overall purpose of this position is to ensure that all site specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times.

• Grade 12 (matric) Certificate of equivalent
• Psira Grade A registered and accredited
• No Criminal Record
• Valid driver’s license
• Minimum 5 years as a Manager
• Staff Management experience essential
• Computer Literacy
• Must live in Nelspruit

Key Performance Areas:

• Maintaining good relations between Fidelity Security Services and the client with regard to security services rendered.
• Ensuring the posting of Security Officers are done timeously.
• Ensuring that all Security Officers meet the contractual requirements as stipulated by the client.
• Constantly evaluating the service levels provided and making recommendations to the client regarding the improvement of services.
• General management and supervision of security staff.
• Ensuring that all HR related queries are dealt with promptly.
• Investigating incidents and submitting relevant weekly/monthly incident reports to Management.
• Attend meetings with FSS Management and with the Client.

Other Personality Attributes

• Be proactive and innovative.
• Must be assertive, honest, professional and reliable.

Core Competencies

• Good communication skills both verbal and written
• Strong planning, organizational, administration skills is required.
• Good interpersonal and client liaison skills are required.
• Experience in investigation techniques and report writing.
• Willing and able to work extended/flexi hours if and when required.
• Ability to work under pressure and without supervision.
• Must have a Mine background.

We reserve the right not to make an appointment to any advertised position.

Whilst preference is given to existing employees at all times and the choice made purely on merit, Historically Disadvantaged Candidates and Disabled Candidates are encouraged and supported in the FSG team.

Fidelity Security Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.