Content Administrator

Outsource-X South Africa; Cape Town; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Outsource-X South Africa is seeking an entry-level Content Administrator to support an e-commerce client. The role splits roughly 50/50 between visual merchandising administration and website testing/quality checks.

You will update product data, copy, and categorisation, while also conducting testing, checking links, and logging bugs. This role requires keen attention to detail and good written English, with a practical, methodical approach.

Qualifications

• Matric or equivalent. A diploma or some tertiary study is a plus, but not required.
• No formal experience needed, though any exposure to websites, e-commerce or admin work is helpful.
• Strong attention to detail and a methodical approach.
• Good written English, as you'll be reporting bugs and editing product copy.
• Comfortable with Excel or Google Sheets and everyday online tools.
• Able to follow instructions, work independently and ask when something is unclear.
• Comfortable working with a team and taking requests from more than one person.
• Reliable, with a good internet connection and a suitable workspace if working remotely.

Responsibilities

• Capture and update product data on the website or back-end system.
• Update product copy and descriptions onsite.
• Update product positioning and categorisation onsite as directed.
• Check data for accuracy and consistency before and after it goes live.
• Keep product information tidy and up to date as ranges and details change.
• Pick up other general admin tasks for the visual merchandising team as they come up.

Skills

Attention to detail

Written English

Independent worker

Team collaboration

Education

Matric or equivalent

Diploma or tertiary study (nice to have)

Tools

Excel

Google Sheets

Job description

About The Role

We're looking for a detail-focused, entry-level Content Administrator to support an e-commerce client. The role combines general administration in support of the visual merchandising team with website testing and quality checks. Your time will be split roughly 50/50 between the two, and the balance can flex up or down depending on what the team needs most at any given time.

Visual merchandising and administrative support (about 50%)

• Capture and update product data on the website or back-end system
• Update product copy and descriptions onsite
• Update product positioning and categorisation onsite as directed
• Check data for accuracy and consistency before and after it goes live
• Keep product information tidy and up to date as ranges and details change
• Pick up other general admin tasks for the visual merchandising team as they come up

Website testing and quality checks (about 50%)

• Check links across the website to make sure they work and go to the right pages
• Run basic functionality checks, such as forms, buttons, menus, search, filters and the checkout flow
• Test new features before and after release, and on different browsers and devices where needed
• Log bugs clearly, with what you did, what you expected and what actually happened
• Retest fixes once the team has made changes
• Keep a simple record of what has been tested and what is outstanding

What We're Looking For

• Matric or equivalent. A diploma or some tertiary study is a plus, but not required
• No formal experience needed, though any exposure to websites, e-commerce or admin work is helpful
• Strong attention to detail and a methodical approach
• Good written English, as you'll be reporting bugs and editing product copy
• Comfortable with Excel or Google Sheets and everyday online tools
• Able to follow instructions, work independently and ask when something is unclear
• Comfortable working with a team and taking requests from more than one person
• Reliable, with a good internet connection and a suitable workspace if working remotely

Nice to have

• Familiarity with platforms like Shopify, WooCommerce or similar
• Basic understanding of how websites work
• Experience with a ticketing or task tracking tool
• Interest in retail, fashion or visual merchandising

What Success Looks Like

• Product data and onsite copy are accurate, consistent and updated on time
• Bugs are found and reported clearly before customers run into them
• The visual merchandising team can rely on you for day-to-day admin support
• You can flex between admin and testing as priorities shift