Content Administrator

Outsource-X Pty; Cape Town; Teletrabalho; ZAR 120 000 - 180 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work option

Friendly team

Resumo da oferta

Outsource-X Pty seeks an entry-level Content Administrator to support an e-commerce client. You split time between updating product data and performing website tests, ensuring accuracy and smooth user experiences.

The role emphasizes attention to detail and consistent communication with the merchandising team. You will manage product descriptions, copy updates, and categorisation while logging issues, retesting fixes, and maintaining up-to-date records.

Qualificações

• Matric or equivalent required; diploma/tertiary study a plus
• No formal experience needed; exposure to websites or admin work helpful
• Strong attention to detail and methodical approach
• Good written English for bug reporting and copy editing
• Comfortable with Excel/Sheets and online tools
• Able to follow instructions, work independently, ask when unclear
• Good to work with a team and handle multiple requests

Responsabilidades

• Capture and update product data on the website/back-end system
• Update product copy and descriptions onsite
• Update product positioning and categorisation onsite
• Check data for accuracy before and after going live
• Keep product information tidy and up to date
• Take on general admin tasks for the visual merchandising team
• Check website links and run basic functionality checks
• Test new features across browsers/devices
• Log bugs with clear steps and retest fixes
• Maintain a simple record of tested items and outstanding work

Conhecimentos

Attention to detail

Written English

Follow instructions

Independent working

Team collaboration

Formação académica

Matric or equivalent

Diploma or tertiary study

Ferramentas

Excel

Google Sheets

Ticketing system

Descrição da oferta de emprego

About the role

We're looking for a detail-focused, entry-level Content Administrator to support an e-commerce client. The role combines general administration in support of the visual merchandising team with website testing and quality checks. Your time will be split roughly 50/50 between the two, and the balance can flex up or down depending on what the team needs most at any given time.

Visual merchandising and administrative support (about 50%)

• Capture and update product data on the website or back-end system
• Update product copy and descriptions onsite
• Update product positioning and categorisation onsite as directed
• Check data for accuracy and consistency before and after it goes live
• Keep product information tidy and up to date as ranges and details change
• Pick up other general admin tasks for the visual merchandising team as they come up

Website testing and quality checks (about 50%)

• Check links across the website to make sure they work and go to the right pages
• Run basic functionality checks, such as forms, buttons, menus, search, filters and the checkout flow
• Test new features before and after release, and on different browsers and devices where needed
• Log bugs clearly, with what you did, what you expected and what actually happened
• Retest fixes once the team has made changes
• Keep a simple record of what has been tested and what is outstanding

What we're looking for

• Matric or equivalent. A diploma or some tertiary study is a plus, but not required
• No formal experience needed, though any exposure to websites, e-commerce or admin work is helpful
• Strong attention to detail and a methodical approach
• Good written English, as you'll be reporting bugs and editing product copy
• Comfortable with Excel or Google Sheets and everyday online tools
• Able to follow instructions, work independently and ask when something is unclear
• Comfortable working with a team and taking requests from more than one person
• Reliable, with a good internet connection and a suitable workspace if working remotely

Nice to have

• Familiarity with platforms like Shopify, WooCommerce or similar
• Basic understanding of how websites work
• Experience with a ticketing or task tracking tool
• Interest in retail, fashion or visual merchandising

What success looks like

• Product data and onsite copy are accurate, consistent and updated on time
• Bugs are found and reported clearly before customers run into them
• The visual merchandising team can rely on you for day-to-day admin support
• You can flex between admin and testing as priorities shift