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TFG is seeking an experienced Merchandise Administrator/Planning Assistant to manage online product data, ensure accurate information and pricing, and maintain storefronts for optimal trading performance.
Your role involves coordinating with suppliers, supporting merchandising planning, and driving data-driven insights through reporting and analysis. A strong focus on accuracy and multi-tasking is essential in a fast-paced retail environment.
Manage online product availability, ensuring product information, pricing, images, and attributes are accurate and maintained on the website.
Capture and maintain product data accurately and timeously across relevant systems.
Perform website storefront administration to ensure products are loaded, displayed, and available for sale in accordance with trading requirements.
Monitor online sales performance and respond appropriately to stock, product, and trading requirements.
Manage the placement, tracking, follow-up, and delivery of orders, ensuring systems are updated accurately.
Build and maintain constructive relationships with internal and external stakeholders, including suppliers and service providers.
Support vendor management activities by coordinating communication and resolving operational queries.
Collaborate with stakeholders to plan, coordinate, and execute promotional and trading activities.
Conduct analysis and reporting to support planning decisions, identify trends, and provide business insights.
Provide administrative support to merchandise planning teams and ensure accurate record keeping.
Support operational projects, process improvements, and system-related initiatives as required.
Assist with system maintenance, issue resolution, and user support to ensure efficient operational processes.
Ensure adherence to company policies, processes, and service level agreements.
Minimum of 2-3 years' experience in a Merchandise Assistant, Planning Administrator, Retail Administrator, or similar role.
Intermediate to advanced proficiency in Microsoft Excel and Microsoft Office applications.
Experience working with merchandise, planning, inventory, product management, or retail systems will be advantageous.
Strong administrative and organizational skills.
Strong analytical and numerical ability.
Attention to detail and accuracy.
Effective communication
Proficiency in Microsoft Excel and computer systems.
Ability to prioritize and manage multiple tasks simultaneously.
Problem-solving and process improvement capability.
Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
Demonstrates Self-awareness - accurately perceives and reflects on personal strengths and areas of development
Drives Results - sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
Nimble learning - quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment
Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives
Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.