Head of Information Systems

PSG Konsult Ltd.; Cape Town; On-site; ZAR 1,200,000 - 1,800,000; Full time

Job summary

PSG Konsult Ltd. invites applications for Head of Information Systems in Tyger valley, Cape Town. The role leads IT strategy, architecture, data governance and delivery across business lines, ensuring alignment with PSG Group priorities.

You will manage the IT team, drive automation and system integrations, and partner with MANCO/EXCO for strategic decisions. The successful candidate will have a bachelor’s degree in Information Systems or related field and at least five years in a senior IT

Qualifications

• Bachelor's degree in Information Systems or related field.
• Minimum of five (5) years’ experience in a similar role.
• Experience managing a complex environment with automation and system integrations.
• Demonstrated experience engaging and presenting at MANCO and EXCO level.
• Strong vendor and service provider management experience.

Responsibilities

• Develop, own and execute the short and long-term IT strategy in support of business objectives.
• Align technology investments and delivery with PSG Group priorities and governance.
• Lead and mentor the IT team, fostering accountability and continuous improvement.
• Oversee data governance, reporting capabilities and information management practices.
• Manage incident, service delivery and production support processes.
• Ensure cybersecurity, risk management, regulatory compliance and DR/BC planning.
• Oversee budget, vendor management and contracts for technology assets.
• Partner with business leaders to deliver technology-enabled business outcomes.

Skills

Leadership

Vendor management

Data governance

Analytics

Strategic thinking

Communication with MANCO/EXCO

Education

Bachelor's degree in Information Systems or related field

Tools

Cloud platforms

Job description

Head of Information Systems | Tygervalley, Cape Town | Permanent

Category: Information Technology

Job Level: Senior Management

Closing date: 30-Sept-2026

Location: Tygerfalls The Edge Western

Overview:

PSGs commitmentto transform and embrace diversity is what drives us to achieve a diverseworkplace with employment equity as a key goal to create an inclusiveworkforce. In achieving our employment equity goals, we give preference toapplicants from designated groups, and we encourage people with disability toapply.

The position isresponsible for leading and overseeing the Business Analysis, Systems Analysis,Data Delivery, Helpdesk, Testing, and Desktop Support functions within WesternNational Insurance. The role requires a strong combination of insurance domainknowledge, business analysis expertise, technical architecture capability, andvendor management experience. It serves as a key link between business andtechnology, ensuring that IT solutions align with strategic business objectiveswhile supporting operational efficiency and service excellence.

VACANCY| HEADOF INFORMATION SYSTEMS | TYGERVALLEY, CAPE TOWN | PERMANENT

Responsibilities

1. IT Strategy and BusinessAlignment

• Develop, own and executethe short and long-term IT strategy in support of the business objectives.
• Align technologyinvestments, architecture and delivery plans with business priorities andPSG Group strategic direction.
• Serve as a trusted advisorto MANCO and business leadership on technology opportunities, risks andinvestment decisions.
• Identify opportunities to improve operational efficiency, customer experience, automation anddata-driven decision-making.

2. Technology Delivery andArchitecture

• Lead the design,implementation and continuous improvement of scalable, secure andefficient technology solutions.
• Oversee the softwaredevelopment lifecycle, systems integration activities and enterprisetechnology initiatives.
• Ensure technologysolutions deliver measurable business value and support operationaleffectiveness.
• Establish and maintainappropriate architecture, design and development standards.

3. Operational TechnologyManagement

• Ensure the availability,stability, performance and resilience of critical business systems andinfrastructure.
• Oversee incidentmanagement, service delivery and production support processes.
• Drive continuousimprovement in system reliability, service quality and operationalefficiency.
• Ensure technology servicesare delivered in accordance with agreed service standards.

4. Data and InformationManagement

• Establish and maintaindata governance frameworks, standards and controls.
• Provide oversight of dataarchitecture, data quality, reporting capabilities and informationmanagement practices.
• Support the business inleveraging data and analytics for decision-making and regulatoryreporting.
• Ensure appropriatecontrols exist to protect the integrity, confidentiality and availabilityof information assets.

5. Cyber Security, Risk andResilience

• Maintain executiveoversight of cyber security, information security and technology riskmanagement.
• Ensure disaster recovery,backup and recovery capabilities remain effective and fit for purpose.
• Lead technology-relatedrisk assessments and implement appropriate mitigation strategies.
• Ensure compliance withapplicable regulatory, governance and security requirements.

6. Vendor and FinancialManagement

• Manage the IT budget toensure effective utilisation of technology investments.
• Oversee key technologyvendors, service providers and outsourced partners.
• Negotiate and monitorservice agreements to ensure quality, value and risk mitigation.
• Ensure third-partytechnology arrangements are appropriately governed and monitored.

7. Leadership and PeopleManagement

• Lead, develop and mentorthe Information Technology team.
• Build organisationalcapability through succession planning, coaching and skills development.
• Foster a culture ofaccountability, innovation, collaboration and continuous improvement.

8. Governance and ExecutiveManagement

• Partner as a member ofManagement Committee (MANCO) and contribute to broader business strategyand decision-making.
• Provide regular reportingon technology performance, key risks, project delivery and strategicinitiatives.
• Establish and maintain effective IT governance structures, policies and standards.
• Ensure audit findings,risk actions and compliance obligations are effectively managed andaddressed.
• Bachelors degree inInformation Systems or related field
• Minimum of five (5) years’experience in a similar role
• Experience managing acomplex environment with a strong focus on automation and systemintegrations
• Demonstrated experienceengaging and presenting at MANCO and EXCO level
• Strong vendor and serviceprovider management experience

Advantageous:

• Experience managingtechnology vendors, outsourcing arrangements and service deliveryagreements
• Experience leadingenterprise technology delivery and system integration initiatives
• Experience implementingand managing cyber security, disaster recovery and business continuitycapabilities
• Experience establishingdata governance, information management and reporting frameworks
• Experience managing ITbudgets, technology investments and cost optimisation initiatives
• Experience operatingwithin regulated financial services environments
• Experience leading anddeveloping multidisciplinary technology teams
• Strong analytical skillsand problem-solving skills
• Strong technical skillswith a solid understating of infrastructure and integrations
• Solid experience ofworking within a cloud environment
• Ability to analyse complexproblems spanning multiple areas/system
• Driven to implementefficiencies
• Ability to deal with andinfluence stakeholders at MANCO/ EXCO level
• Determined and persistent/ ability to perform well under pressure
• Self-motivated
• Ability to workeffectively as part of a team