Concierge

Quorum Holdings; Wes-Kaap; On-site; ZAR 111,600 - 167,400; Full time

Job summary

A prestigious residential building in Cape Town is seeking a full-time Concierge. The role involves greeting residents and guests, managing front desk operations, and ensuring a welcoming environment. Ideal candidates should have excellent communication skills, a matric certificate, and ideally some experience in hospitality or customer service. The position requires reliable transportation and the ability to work shifts, including weekends and public holidays.

Qualifications

• Excellent verbal and written communication skills.
• Strong interpersonal and problem-solving abilities.
• Own/reliable transportation required.
• Hospitality or customer service experience would be beneficial.

Responsibilities

• Greet residents and guests warmly and professionally.
• Manage front desk operations including calls, emails, and visitor logs.
• Coordinate deliveries, mail, and packages.
• Assist residents with requests such as taxis and reservations.
• Monitor building access and ensure security protocols are followed.

Skills

Communication skills

Interpersonal skills

Problem-solving abilities

Multi-tasking

Knowledge of local attractions

Proficiency in English

Education

Matric certificate

Job description

Overview

VACANT POSITION: CONCIERGE

LOCATION: CAPE TOWN (CANDIDATES MUST BE CAPE TOWN BASED, OR WILLING TO RELOCATE IMMEDIATELY)

We are seeking a professional, courteous and service-orientated Concierge to join our team at a prestigious residential building in Cape Town. The Concierge will be the first point of contact for residents and guests, ensuring a welcoming environment and providing exceptional service. This role is key to build and maintaining the building’s reputation for excellence and comfort.

About Us

Quorum Property Group is dedicated to making a positive impact on society and the economy. Our commitment to effective building management ensures that we provide exceptional service to all our tenants.

Quorum Property Group excels in Property Management and Development across Residential, and Student Portfolios. We offer our tenants the opportunity to live in exceptionally well-maintained, modern units at affordable rates.

If you are looking to join a company that supports your personal and professional growth and provides the necessary guidance to help you reach your full potential in the Property Industry, we encourage you to apply for this position.

Responsibilities

• Greet residents and guests warmly and professionally.


• Manage front desk operations, including phone calls, emails and visitor logs.


• Coordinate deliveries, mail and packages.


• Assist residents with requests such as booking taxis and shuttles, restaurant reservations, and local services.


• Monitor building access and ensure security protocols are followed.


• Liaise with maintenance and housekeeping staff to address resident concerns.


• Maintain a clean and organized reception area.


• Handle emergencies calmly and efficiently, following building procedures.


• Keep up-to-date records of resident information and preferences.

Requirements

• Excellent verbal and written communication skills.


• Strong interpersonal and problem-solving abilities.


• Professional appearance and demeanor.


• Ability to multi-task and remain calm under pressure.


• Knowledge of Cape Town’s local attractions, restaurants, services and transport options.


• Professional and presentable.


• Own / reliable transportation.


• Matric certificate required.


• Hospitality or customer service experience would be beneficial.


• Experience in residential / hotel environments is highly advantageous.


• Proficient in English; additional languages are a plus.


• Must be available to work shifts, including weekends and public holidays.

How to apply

Please send an updated CV to [e-mail].

If you do not hear back from us within 2 weeks of your application, please consider your application unsuccessful.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative


• Customer Service


• Management

Industries

• Real Estate


• Hospitality