Compassionate Veterinary Receptionist & Client Concierge

VetsCape Small Animal Hospital; Paarl; On-site; ZAR 167,400 - 223,200; Full time

Job summary

VetsCape Small Animal Hospital in Paarl is seeking a warm, professional Receptionist/Coordinator to be the welcoming face of our team. This role requires someone with frontline customer service experience, preferably in a veterinary or medical setting, who genuinely loves animals.

You will manage bookings, assist clients, and support the clinical team while maintaining a tidy and organized reception area. This full-time position offers the opportunity to work with a dedicated team in a compassionate environment.

Qualifications

• Experience in front-line customer service or reception, preferably in veterinary or medical.
• Compassionate nature and genuine love for animals.
• Strong attention to detail and ability to multitask in a fast-paced environment.

Responsibilities

• Provide a friendly and professional welcome to clients in person, by phone, and via email.
• Manage bookings, admissions, discharges, and payments.
• Support the clinical team by coordinating patient flow.

Skills

Front-line customer service

Excellent communication skills

Attention to detail

Multitasking

Computer systems proficiency

Job description

VetsCape Small Animal Hospital in Paarl is seeking a warm, professional Receptionist/Coordinator to be the welcoming face of our team. This role requires someone with frontline customer service experience, preferably in a veterinary or medical setting, who genuinely loves animals.

You will manage bookings, assist clients, and support the clinical team while maintaining a tidy and organized reception area. This full-time position offers the opportunity to work with a dedicated team in a compassionate environment.