Community Support Worker - Vulnerable Adults

Placements24; Soweto; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Work from home

Flexible schedule

Job summary

Placements24 seeks a compassionate Community Support Worker to assist vulnerable adults remotely across Gauteng. You will build connections, provide emotional support, and guide clients towards community resources using digital platforms.

The role requires strong virtual communication, empathy, and organization, with a focus on empowering clients to improve wellbeing from home.

Qualifications

• Qualification or relevant experience in Social Work, Community Development, Gerontology, or related field is highly preferred.
• Proven experience (1–2 years) with vulnerable adults, seniors, or related challenges.

Responsibilities

• Provide remote emotional support and companionship to vulnerable adults.
• Assist clients in identifying and accessing community resources and services.
• Conduct regular check-ins and welfare calls via phone and video conferencing.
• Support clients in setting and achieving personal wellbeing and social engagement goals.
• Facilitate virtual social activities and connect clients to online support groups.
• Maintain accurate and confidential client records in a digital format.
• Collaborate with case managers to ensure coordinated care.
• Identify risks or concerns and report to the appropriate channels promptly.
• Educate clients on available resources and self-help strategies.
• Empower clients to maintain independence through remote support.

Skills

Communication skills

Active listening

Empathy

Remote work

Education

Social Work / related field

Tools

Zoom

Skype

Job description

About the Role

Our client is seeking a compassionate and reliable Community Support Worker to provide dedicated assistance to vulnerable adults, operating remotely. This crucial role involves offering vital support, guidance, and connection to individuals who may be experiencing social isolation, health challenges, or other life difficulties. The Community Support Worker will leverage digital platforms and communication tools to deliver person-centered care and ensure clients feel supported and connected. This is an ideal opportunity for an empathetic individual looking to make a meaningful impact from a remote location, contributing to the well-being of residents in communities across Gauteng . We are seeking individuals who are highly organized, proactive, and possess strong virtual communication skills.

Key Responsibilities

• Providing remote emotional support and companionship to vulnerable adults.
• Assisting clients in identifying and accessing community resources and services.
• Conducting regular check-ins and welfare calls via phone and video conferencing.
• Supporting clients in setting and achieving personal goals related to well-being and social engagement.
• Facilitating virtual social activities and connecting clients with online support groups.
• Maintaining accurate and confidential client records in a digital format.
• Collaborating with case managers and other professionals to ensure coordinated care.
• Identifying potential risks or concerns and reporting them promptly to the appropriate channels.
• Educating clients on available resources and self-help strategies.
• Empowering clients to maintain independence and improve their quality of life through remote support.

Requirements

• A qualification or relevant experience in Social Work, Community Development, Gerontology, or a related field is highly preferred.
• Proven experience (minimum 1-2 years) working with vulnerable adults, seniors, or individuals facing social challenges.
• Excellent communication and active listening skills, particularly in a remote or virtual context.
• Demonstrated empathy, patience, and a non-judgmental attitude.
• Proficiency in using video conferencing software (e.g., Zoom, Skype) and other digital communication tools.
• Strong organizational skills and the ability to manage client interactions remotely.
• Reliable internet access and a suitable remote working environment.
• Understanding of the challenges faced by vulnerable populations.
• Ability to work independently and proactively manage workload.

Benefits

Our client offers a competitive contract rate for this remote position serving communities in Gauteng .

This role provides flexibility and the opportunity to work from home, offering a significant work-life balance.

Benefits include the satisfaction of making a profound difference in the lives of vulnerable individuals, opportunities for professional engagement with impactful work, and contributing to the well-being of the community from a convenient remote setting.

Join an organization dedicated to supporting those in need through innovative and accessible care.