Community Support Worker (Vulnerable Adults)

Placements24; Polokwane; Hybrid; ZAR 180,000 - 240,000; Full time

Job summary

Placements24 in Polokwane, Limpopo, is seeking a compassionate Community Support Worker to help vulnerable adults with daily living, advocacy, and tailored care plans.

You will collaborate with families, healthcare and social services to promote independence, monitor progress, maintain confidential records, and respond to crises within a supportive team.

Qualifications

• Minimum 3 years’ experience with vulnerable adults or in a community support role.
• Deep understanding of social welfare systems and local resources.
• Proficiency in case management and record-keeping.
• Driver's license and willingness to travel within Polokwane.

Responsibilities

• Conducting initial assessments and developing individualized support plans for clients.
• Providing emotional support, counseling, and practical assistance to vulnerable adults.
• Assisting clients with daily living activities, such as personal care, meal preparation, and medication management, as needed.
• Facilitating access to community resources, including healthcare, housing, employment services, and social programs.
• Organizing and leading group activities and therapeutic sessions to promote social interaction and skill development.
• Monitoring client progress and making adjustments to care plans in collaboration with a multidisciplinary team.
• Maintaining accurate and confidential client records, documenting all interactions and progress.
• Advocating for clients' rights and needs within various systems and services.
• Liaising with families, caregivers, and external agencies to ensure coordinated care.
• Responding to crisis situations with professionalism and providing immediate support.

Skills

Communication

Interpersonal skills

Active listening

Empathy

Patience

Teamwork

Education

Social Work

Community Development

Psychology

Job description

About the Role

Our client, a leading non-profit organization dedicated to enhancing the lives of vulnerable adults in the Polokwane region, is seeking a compassionate and dedicated Community Support Worker. This role is integral to our mission, providing essential assistance and advocacy for individuals facing various life challenges. You will be instrumental in fostering independence, dignity, and well-being within the community. The successful candidate will work closely with clients, their families, and other support services to create personalized care plans and ensure a safe, supportive environment. This is an opportunity to make a tangible difference in the lives of those who need it most, contributing to a more inclusive and caring society in Limpopo. We are looking for someone with a strong ethical compass and a genuine desire to uplift others. Your commitment will directly impact the quality of life for many individuals in Polokwane.

Key Responsibilities

• Conducting initial assessments and developing individualized support plans for clients.


• Providing emotional support, counseling, and practical assistance to vulnerable adults.


• Assisting clients with daily living activities, such as personal care, meal preparation, and medication management, as needed.


• Facilitating access to community resources, including healthcare, housing, employment services, and social programs.


• Organizing and leading group activities and therapeutic sessions to promote social interaction and skill development.


• Monitoring client progress and making adjustments to care plans in collaboration with a multidisciplinary team.


• Maintaining accurate and confidential client records, documenting all interactions and progress.


• Advocating for clients' rights and needs within various systems and services.


• Liaising with families, caregivers, and external agencies to ensure coordinated care.


• Responding to crisis situations with professionalism and providing immediate support.

Requirements

• A relevant qualification in Social Work, Community Development, Psychology, or a related field.


• Proven experience (minimum 3 years) working with vulnerable adults or in a similar community support role.


• Deep understanding of social welfare systems and available community resources in Limpopo.


• Excellent communication, interpersonal, and active listening skills.


• Demonstrated ability to develop and implement effective support plans.


• Proficiency in case management and record-keeping.


• Empathy, patience, and a non-judgmental attitude.


• Ability to work independently and as part of a team.


• Valid driver's license and willingness to travel within the Polokwane area.


• First Aid or CPR certification is an advantage.


• Strong problem-solving and crisis intervention skills.

Benefits

Our client offers a competitive salary package commensurate with experience. This role includes opportunities for professional development and ongoing training to enhance your skills in community care. You will be part of a supportive and collaborative team environment where your contributions are valued. Access to employee assistance programs and a commitment to work-life balance are also key benefits. This is a chance to grow your career in the impactful field of community and social care while serving the Polokwane community. We believe in investing in our staff, ensuring you have the resources and support needed to excel.