Community Support & Outreach Advocate (Flexible Hours)

Placements24; Pietermaritzburg; Hybrid; ZAR 201,000 - 268,000; Full time

Benefits offered by this job

Medical aid contributions

Provident fund

Professional development

Job summary

Placements24 is seeking a compassionate Community Support Worker to join our team in Pietermaritzburg, KwaZulu-Natal. You will provide essential support to vulnerable individuals and families, build rapport, guide clients to resources, and advocate for their rights and dignity.

The role emphasizes collaboration, ethical practice, and ongoing professional development through a supportive environment. You will connect clients with healthcare, housing, education, and employment resources, maintain

Qualifications

• A relevant qualification in Social Work, Community Development, Psychology, or a related field is highly desirable.
• Minimum 2 years experience in a similar community support or social care role.
• Strong understanding of social welfare systems and resources in KwaZulu-Natal.
• Excellent communication, listening, and interpersonal skills with diverse populations.
• Proficiency in report writing and case management software.
• Ability to work independently and as part of a team, managing a caseload.
• Valid driver’s license and access to a reliable vehicle for outreach.
• Commitment to ethical practice and confidentiality.
• Empathetic, patient and resilient.

Responsibilities

• Conduct initial assessments to understand client needs and develop personalized support plans.
• Provide direct support and advocacy while upholding clients' rights and dignity.
• Facilitate access to healthcare, education, housing and employment resources.
• Monitor progress and adjust plans; document interactions and outcomes.
• Organize and lead group activities and workshops for skill development and social integration.
• Collaborate with professionals to ensure holistic client care.
• Maintain accurate, confidential records per policies and laws.
• Respond to crises with empathy and provide referrals as needed.
• Promote community engagement and empowerment among clients.

Education

Social Work / Community Development / Psychology or related field

Job description

Placements24 is seeking a compassionate Community Support Worker to join our team in Pietermaritzburg, KwaZulu-Natal. You will provide essential support to vulnerable individuals and families, build rapport, guide clients to resources, and advocate for their rights and dignity.

The role emphasizes collaboration, ethical practice, and ongoing professional development through a supportive environment. You will connect clients with healthcare, housing, education, and employment resources, maintain