Compassionate Community Support Advocate — Pietermaritzburg

Placements24; KwaZulu-Natal; On-site; ZAR 201,000 - 312,000; Full time

Benefits offered by this job

Competitive salary package

Professional development and training

Supportive, collaborative team

Community impact in KwaZulu-Natal

Wellness programmes

Job summary

Placements24 is seeking a Community Support Officer in Pietermaritzburg, KwaZulu-Natal. The role focuses on direct support to individuals and families facing social challenges within the community.

You will assess needs, develop intervention plans, provide counseling, and coordinate with external agencies to ensure comprehensive care. A driver’s license and travel within the region are expected.

Qualifications

• Candidates must hold a relevant qualification in Social Work, Psychology, or a related field.
• Proven experience in a community or social care role is required.
• Strong written and verbal communication, interpersonal and active listening skills are essential.
• Ability to assess client needs and develop appropriate support plans.
• Experience with case management and coordinating services with partners is preferred.

Responsibilities

• Conduct thorough assessments of client needs and circumstances.
• Develop and implement individualized support plans.
• Provide counseling and emotional support to clients and families.
• Liaise with external agencies to coordinate services.
• Advocate for clients' rights and access to resources.
• Maintain accurate and confidential case records.
• Organize and facilitate community outreach programs and workshops.
• Monitor client progress and adjust plans as needed.
• Respond to crisis situations with professionalism and empathy.
• Contribute to continuous improvement of service delivery.

Skills

Communication skills

Interpersonal skills

Active listening

Assessment skills

Problem-solving

Independent work

Team collaboration

Resilience

Education

Social Work / Psychology degree

Tools

Case management software

Office applications

Job description

Placements24 is seeking a Community Support Officer in Pietermaritzburg, KwaZulu-Natal. The role focuses on direct support to individuals and families facing social challenges within the community.

You will assess needs, develop intervention plans, provide counseling, and coordinate with external agencies to ensure comprehensive care. A driver’s license and travel within the region are expected.