Community Support Officer - Substance Abuse

Placements24; Soweto; On-site; ZAR 180,000 - 280,000; Full time

Benefits offered by this job

Competitive salary reflecting经验

Positive community impact

Supportive team environment

Job summary

Placements24 is seeking a compassionate Community Support Officer in Soweto to assist individuals facing substance abuse challenges. You will provide practical guidance, emotional support, and help connect clients with housing, counseling, and employment resources as part of their recovery journey.

The role emphasizes rapport-building, active listening, and collaboration with local service providers to empower clients to reintegrate into the community and lead healthier lives.

Qualifications

• Experience working with individuals in recovery or related support roles.
• Strong understanding of addiction and recovery principles.
• Excellent interpersonal, communication, and active listening skills.
• Ability to build rapport and trust with individuals from diverse backgrounds.
• Good organizational and time management skills.
• Willingness to undergo relevant training and professional development.

Responsibilities

• Provide direct support and case management services to individuals recovering from substance abuse.
• Assist clients in developing personalized recovery plans and setting achievable goals.
• Connect clients with community resources such as rehabilitation centers, counseling, employment support, and housing assistance.
• Facilitate group support sessions and educational workshops on addiction and recovery topics.
• Monitor client progress, document interventions, and maintain records.
• Offer emotional support and encouragement to clients and their families.
• Conduct outreach activities to engage individuals in need of support services.
• Collaborate with service providers and community stakeholders to ensure comprehensive care.
• Advocate for clients' needs and rights within the community and service systems.
• Respond to client needs and emergencies with promptness and professionalism.

Skills

Empathy & active listening

Interpersonal communication

Rapport building

Problem solving

Team collaboration

Cultural sensitivity

Education

Substance abuse counseling certification

Community support qualification

Job description

About the Role

Our client is a dedicated organization focused on community rehabilitation and support services. We are seeking a passionate Community Support Officer to join our team and work directly with individuals facing challenges related to substance abuse. Based in Soweto, Gauteng, this role involves providing practical assistance, guidance, and emotional support to clients in their recovery journey. You will connect individuals with essential resources, facilitate group sessions, and play a key role in empowering them to reintegrate into the community and lead healthier lives. This position requires a compassionate individual with a strong understanding of addiction and recovery processes, coupled with excellent interpersonal and communication skills to effectively engage with clients from diverse backgrounds. This role is essential for fostering hope and providing tangible support within the community.

Key Responsibilities

• Provide direct support and case management services to individuals recovering from substance abuse.
• Assist clients in developing personalized recovery plans and setting achievable goals.
• Connect clients with relevant community resources, such as rehabilitation centers, counseling services, employment support, and housing assistance.
• Facilitate group support sessions and educational workshops on addiction and recovery topics.
• Monitor client progress, document interventions, and maintain accurate records.
• Offer emotional support and encouragement to clients and their families.
• Conduct outreach activities to engage individuals in need of support services.
• Collaborate with other service providers, healthcare professionals, and community stakeholders to ensure comprehensive care.
• Advocate for clients' needs and rights within the community and service systems.
• Respond to client needs and emergencies with promptness and professionalism.

Requirements

• Previous experience working with individuals recovering from substance abuse or in a related support role.
• A strong understanding of addiction, recovery principles, and support mechanisms.
• Excellent interpersonal, communication, and active listening skills.
• Ability to build rapport and trust with individuals from diverse backgrounds.
• Good organizational and time management skills.
• Compassion, empathy, and a non-judgmental attitude.
• Ability to work independently and as part of a supportive team.
• Willingness to undergo relevant training and professional development.
• A valid driver's license and reliable transportation are advantageous.
• Relevant qualifications or certifications in substance abuse counseling or community support are a plus.

Benefits

• Competitive salary reflecting experience and commitment.
• Opportunity to make a significant positive impact on individuals' lives and the community.
• Work in a supportive and collaborative team environment.
• Gain valuable experience in addiction support and community services.
• Contribute to meaningful social change initiatives.