Community Support Facilitator

Placements24; East London; Hybrid; ZAR 162,000 - 198,000; Full time

Benefits offered by this job

Hybrid work

Training & Development

Supportive team

Community impact

Job summary

Placements24 is seeking a compassionate Community Support Facilitator to assist residents in Queenstown, Eastern Cape. You will connect clients with social services, healthcare, and community programs while providing practical support and advocacy to improve well-being.

In this hybrid role, you will assess needs, facilitate access to grants and housing, coordinate with NGOs and government departments, and maintain detailed records to support vulnerable populations and local social development.

Qualifications

• Experience in community development, social work assistance, or a related field.
• Understanding of social welfare systems and local Eastern Cape resources.
• Strong communication and interpersonal skills with empathy.
• Ability to work independently and manage multiple cases.
• Proficiency in basic administrative tasks and record-keeping.
• Commitment to serving vulnerable populations and promoting wellbeing.

Responsibilities

• Assess needs and connect clients with appropriate support services.
• Assist with applications for social grants, housing, and benefits.
• Facilitate access to healthcare and health program information.
• Provide emotional support and crisis intervention when needed.
• Coordinate with NGOs, government departments, and community leaders.
• Maintain accurate records of client interactions and services.

Skills

Community development

Job description

About the Role

Our client is seeking a compassionate and resourceful Community Support Facilitator to join their team in Queenstown , Eastern Cape . This role is crucial for assisting vulnerable individuals and families in accessing essential services and improving their overall well‑being. You will act as a key liaison, connecting clients with social services, healthcare, and community programs, while providing practical support and advocacy. This is a rewarding opportunity to make a direct positive impact on the lives of residents in the Queenstown community and contribute to local social development initiatives.

Key Responsibilities

• Assess the needs of community members and connect them with appropriate support services.
• Provide guidance and assistance with applications for social grants, housing, and other benefits.
• Facilitate access to healthcare services, including appointments and information on health programs.
• Offer emotional support and crisis intervention when necessary.
• Liaise with local NGOs, government departments, and community leaders to coordinate support efforts.
• Maintain accurate records of client interactions and services provided.

Requirements

• Experience in community development, social work assistance, or a related field.
• Understanding of social welfare systems and community resources in the Eastern Cape .
• Strong communication and interpersonal skills, with the ability to empathize with clients.
• Ability to work independently and manage multiple cases effectively.
• Proficiency in basic administrative tasks and record-keeping.
• A commitment to serving vulnerable populations and promoting community well‑being.

Benefits

• Competitive annual salary.
• Hybrid work arrangement for a balanced work‑life integration.
• Opportunities for ongoing training and professional development.
• Supportive team environment dedicated to community service.
• Directly contribute to the improvement of lives in Queenstown .