Community Relations Manager - Mining Operations

Placements24; East London; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

CSR project exposure

Professional development opportunities

Supportive team environment

Job summary

Placements24 is helping a major mining corporation near East London recruit an experienced Community Relations Manager. This onsite role focuses on building trust and positive ties with local communities, stakeholders, and authorities to maintain a social licence to operate.

You will design engagement strategies, oversee CSR projects, manage communications, and report outcomes to senior management. A minimum of 5 years in community relations within mining is required, with strong negotiation and

Qualifications

• Bachelor’s degree in social sciences, PR, communications, business admin, or related field.
• 5+ years in community relations, stakeholder engagement, or similar in mining.
• Experience developing CSR programs and social development initiatives.

Responsibilities

• Develop and implement community engagement strategies.
• Manage relationships with community leaders, local government, and residents.
• Coordinate CSR projects and social investments with internal teams.
• Conduct social impact assessments and mitigation planning.
• Report activities and outcomes to senior management.

Skills

Stakeholder engagement

Community relations

Negotiation

Communication

Conflict resolution

Education

Bachelor's degree in social sciences or related field

Tools

MS Office

Reporting tools

Job description

About the Role

Our client, a major mining corporation with significant operations near East London, Eastern Cape, ZA , is seeking an experienced and dedicated Community Relations Manager . This crucial onsite role focuses on building and maintaining positive, collaborative relationships between the company and the local communities where it operates. The ideal candidate will possess a strong understanding of community development, stakeholder engagement, social impact assessment, and corporate social responsibility initiatives within the mining context. You will be responsible for developing and implementing community engagement strategies, managing communication channels, addressing community concerns, and overseeing social investment programs that benefit local stakeholders. This position requires exceptional interpersonal, communication, and negotiation skills, along with a deep commitment to ethical conduct and sustainable development. You will act as a key liaison, ensuring that the company's operations are conducted in a manner that respects and benefits the communities involved. This is a vital role in fostering trust and ensuring the social license to operate.

Key Responsibilities

• Develop and execute comprehensive community engagement and relations strategies.
• Build and maintain strong, positive relationships with community leaders, local government, and residents.
• Act as the primary point of contact for community inquiries, concerns, and feedback.
• Manage communication channels and ensure transparent and timely information dissemination.
• Oversee the implementation of social investment programs, corporate social responsibility (CSR) projects, and local economic development initiatives.
• Conduct social impact assessments and develop mitigation and enhancement plans.
• Facilitate community meetings, workshops, and consultations.
• Address and resolve community grievances in a constructive and timely manner.
• Liaise with internal departments (operations, legal, environmental) to ensure alignment on community matters.
• Report on community relations activities, outcomes, and stakeholder feedback to senior management.

Requirements

• Bachelor's degree in Social Sciences, Public Relations, Communications, Business Administration, or a related field.
• Minimum of 5 years of experience in community relations, stakeholder engagement, or a similar role, preferably within the mining or resources sector.
• Proven experience in developing and implementing community development or CSR programs.
• Strong understanding of social impact assessment principles and methodologies.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Exceptional written and verbal communication and presentation abilities.
• Demonstrated ability to build rapport and trust with diverse stakeholder groups.
• Knowledge of the socio-economic landscape in the Eastern Cape, ZA region is advantageous.
• Proficiency in relevant software for communication and reporting.
• Must be based in or willing to relocate to the East London, Eastern Cape, ZA area.

Benefits

• Competitive salary and benefits package.
• Opportunity to make a significant positive impact on local communities.
• Work with a reputable company committed to social responsibility and sustainable mining.
• Engage in diverse and challenging community development projects.
• Professional development and training opportunities.
• Collaborative and supportive work environment.
• Contribution to the long-term success and social license of mining operations.