Community Catering Liaison Officer

Placements24; Soweto; On-site; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Competitive salary

Community impact

Supportive organization

Professional development

Diverse coordination experience

Job summary

Placements24 is seeking a dedicated Catering Liaison Officer to connect with Soweto's community organizations and residents, understanding their catering needs and facilitating high-quality service delivery.

The role emphasizes strong communication, cultural sensitivity, and proactive community engagement to build trust, coordinate packages, and ensure customer satisfaction across events and functions.

Qualifications

• Experience in community outreach, customer service, or client liaison, preferably within Soweto or a similar community.
• Excellent communication, listening, and interpersonal skills.
• Strong understanding of community needs and cultural sensitivities.
• Ability to organize and manage multiple client interactions and requirements.

Responsibilities

• Engage with community members and organizations to identify and understand their catering requirements for events and functions.
• Facilitate the planning and customization of catering packages to meet diverse community needs and budgets.
• Coordinate with the culinary and logistics teams to ensure timely and accurate delivery of catering services.
• Gather feedback from the community regarding catering services and relay it to management for continuous improvement.
• Promote catering services within the Soweto community through outreach and local engagement.
• Resolve any client-specific issues or concerns in a timely and satisfactory manner.

Skills

Community outreach

Customer service

Interpersonal skills

Job description

About the Role

Our client is seeking a dedicated and community-focused Catering Liaison Officer to connect with local organizations and residents in Soweto, understanding their catering needs and facilitating the delivery of exceptional food services. This role requires strong interpersonal skills, a deep understanding of community dynamics, and a passion for providing accessible and high-quality catering solutions. You will act as the primary bridge between the community and the catering operations, ensuring client satisfaction and fostering positive relationships. The ideal candidate is approachable, organized, and committed to serving the needs of the Soweto community.

Key Responsibilities

• Engage with community members and organizations to identify and understand their catering requirements for events and functions.
• Facilitate the planning and customization of catering packages to meet diverse community needs and budgets.
• Coordinate with the culinary and logistics teams to ensure timely and accurate delivery of catering services.
• Gather feedback from the community regarding catering services and relay it to management for continuous improvement.
• Promote catering services within the Soweto community through outreach and local engagement.
• Resolve any client-specific issues or concerns in a timely and satisfactory manner.

Requirements

• Experience in community outreach, customer service, or client liaison, preferably within Soweto or a similar community.
• Excellent communication, listening, and interpersonal skills.
• Strong understanding of community needs and cultural sensitivities.
• Ability to organize and manage multiple client interactions and requirements.
• Basic knowledge of catering services or hospitality operations is advantageous.
• A proactive and helpful attitude, with a genuine desire to serve the community.

Benefits

• Competitive salary and benefits package.
• Opportunity to make a tangible impact within the Soweto community.
• Work within a supportive organization that values community engagement.
• Gain experience in diverse catering coordination and client relations.
• A role that combines community service with professional skills development.