A leading private higher education institution in Pretoria is seeking Student Recruitment and Retention Advisors. The role involves driving the conversion of accepted students, retaining at-risk students, and supporting the recruitment process. Ideal candidates should have experience in student administration, sales, and a strong command of English and local languages. This full-time position emphasizes targets and commissions. Suitable applicants should possess relevant diplomas or degrees and be ambitious high performers.
Qualifications
Three years' experience in student administration, support and recruitment focusing on sales and retention.
Experience in using a CRM system to manage the student recruitment pipeline.
Ability to manage and resolve student inquiries and complaints professionally.
Responsibilities
Meet individual conversion targets for accepted students.
Support the Team Lead in meeting recruitment and retention targets.
Assist students in navigating different student engagement platforms.
Skills
Customer service experience
Trackable experience in sales
Proficiency in English and two indigenous languages
Entry level MS Excel skills
Ambitious high performer
Education
Matric or NQF Level 4 Diploma in Business Management, Customer Service or Marketing
Undergraduate degree
Tools
CRM system
Job description
A leading private higher education institution in Pretoria is seeking Student Recruitment and Retention Advisors. The role involves driving the conversion of accepted students, retaining at-risk students, and supporting the recruitment process. Ideal candidates should have experience in student administration, sales, and a strong command of English and local languages. This full-time position emphasizes targets and commissions. Suitable applicants should possess relevant diplomas or degrees and be ambitious high performers.