Commercial Cleaning Team Lead

Placements24; Cape Town; Hybrid; ZAR 83,000 - 124,000; Full time

Benefits offered by this job

Ongoing training

Competitive hourly wage

Job summary

Placements24 in Cape Town seeks a Commercial Cleaning Team Lead to supervise a team of cleaning technicians across the Western Cape, ensuring high-quality service and client satisfaction. The role combines on-site supervision with administrative tasks, requiring strong leadership, organization, and hands-on involvement in cleaning operations and scheduling.

Candidates should have supervisory experience in commercial cleaning, knowledge of safety protocols, reliable transport, and a commitment to

Qualifications

• Supervisory or team-lead experience in commercial cleaning.
• Ability to lead, motivate, and manage a team.
• Knowledge of cleaning techniques, products, and equipment.
• Familiarity with health and safety regulations in cleaning.
• Strong communication and customer service skills.
• Cape Town-based or nearby with reliable transport.

Responsibilities

• Lead, train, and mentor a team of commercial cleaning staff, ensuring adherence to cleaning standards.
• Supervise daily cleaning operations, assign tasks, and ensure timely completion of duties.
• Conduct quality checks and site inspections to ensure client satisfaction and address deficiencies.
• Manage supplies and equipment, ensuring proper storage and maintenance.
• Develop cleaning schedules and tailor strategies to client needs.
• Serve as primary client contact for cleaning services and resolve issues promptly.

Skills

Team leadership

Training & mentoring

Cleaning operations

Quality control

Customer service

Safety compliance

Job description

About the Role

Our client, a reputable provider of commercial cleaning services in Cape Town, is looking for an enthusiastic and detail-oriented Commercial Cleaning Team Lead. This role is instrumental in ensuring the consistent delivery of high-quality cleaning services to our diverse commercial clientele across the Western Cape. You will be responsible for leading a team of cleaning technicians, overseeing daily operations, and upholding our client's commitment to excellence and customer satisfaction. This position requires a hands-on approach, excellent leadership capabilities, and a dedication to maintaining immaculate commercial spaces. The role involves a mix of on-site supervision and administrative tasks, requiring flexibility and strong organizational skills.

Key Responsibilities

• Lead, train, and mentor a team of commercial cleaning staff, ensuring adherence to established cleaning standards and procedures.
• Supervise daily cleaning operations, assigning tasks and ensuring timely completion of all scheduled cleaning duties.
• Conduct quality checks and site inspections to ensure client satisfaction and identify any deficiencies or areas needing immediate attention.
• Manage cleaning supplies and equipment, ensuring they are properly maintained, stored, and utilized efficiently.
• Assist with the development and implementation of cleaning schedules and strategies tailored to client needs.
• Serve as a primary point of contact for clients regarding cleaning services, addressing concerns and resolving issues promptly and professionally.
• Ensure all team members adhere to safety protocols and the proper use of cleaning chemicals and equipment.
• Maintain accurate records of work completed, staff attendance, and inventory levels.
• Foster a positive and productive team environment, encouraging teamwork and professional development among staff.
• Report on team performance and operational efficiency to management on a regular basis.

Requirements

• Previous experience in a supervisory or team lead role within the commercial cleaning industry is essential.
• Demonstrated ability to lead, motivate, and manage a team effectively.
• Strong knowledge of cleaning techniques, products, and equipment used in commercial settings.
• Familiarity with health and safety regulations pertaining to cleaning operations.
• Excellent communication and customer service skills, with the ability to build rapport with clients.
• Good organizational and time-management abilities, with a keen eye for detail.
• Ability to work independently and as part of a team, with a flexible schedule that may include occasional evenings or weekends.
• Proficiency in basic record-keeping and reporting.
• Reside in or near Cape Town and possess reliable transportation.
• A strong work ethic and a commitment to delivering exceptional service.

Benefits

This position offers a competitive hourly wage and the opportunity to lead a dedicated team in a growing sector. Our client provides ongoing training and development opportunities, a supportive work environment, and the chance to contribute significantly to client satisfaction in Cape Town.