Commercial Cleaning Operations Manager

Placements24; Bloemfontein; Hybride; ZAR 420 000 - 640 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Health insurance

Retirement fund contribution

Hybrid work arrangement

Company vehicle or travel allowance

Résumé du poste

Placements24 is seeking an experienced Commercial Cleaning Operations Manager to lead cleaning services across client sites in Bloemfontein, Free State. You will supervise large teams, manage budgets, and maintain client relationships to drive service excellence.

The role blends on-site supervision with strategic planning, requiring a proactive leader who can improve efficiency and safety while delivering high-quality cleaning standards across Bloemfontein region.

Qualifications

• Minimum 5 years of operations management experience in commercial cleaning or facility services.
• Proven ability to manage large teams (20+ staff) and multiple service locations.
• Strong knowledge of cleaning techniques, chemicals, equipment, and industry best practices.
• Experience in budgeting, cost control, and improving operational efficiency.

Responsabilités

• Oversee daily operations of cleaning teams across multiple client sites in Bloemfontein, Free State.
• Develop and monitor strategies to improve cleaning efficiency and service quality.
• Manage staff schedules, performance reviews, and training.
• Ensure health, safety and environmental regulations are followed across sites.
• Manage budgets, costs, and resource allocation for cleaning operations.
• Liaise with key clients and address concerns to ensure satisfaction.
• Conduct site inspections and drive quality control improvements.
• Implement and refine cleaning protocols to meet industry standards.
• Oversee inventory and procurement of cleaning supplies and equipment.
• Report operational performance and client feedback to senior management.

Connaissances

Leadership

Client relationship management

Problem-solving

Time management

Communication

Health and safety knowledge

Formation

Facility management certification

Outils

Operational management software

Description du poste

About the Role

Our client is seeking an accomplished Commercial Cleaning Operations Manager to lead and optimize cleaning services across multiple client sites in **Bloemfontein, Free State**. This management position requires a strategic thinker with a proven track record in managing large cleaning teams, budgets, and client relationships. You will be responsible for ensuring service delivery excellence, implementing efficient operational procedures, and upholding the highest standards of cleanliness and safety. The ideal candidate will possess strong leadership capabilities, excellent problem-solving skills, and a deep understanding of the commercial cleaning industry. This role involves a mix of on-site supervision and office-based strategic planning, requiring effective time management and a flexible approach. We are looking for a results-oriented leader who can drive operational efficiency and client satisfaction in **Bloemfontein** region.

Key Responsibilities

• Oversee the daily operations of cleaning teams across various commercial properties in **Bloemfontein, Free State**.
• Develop, implement, and monitor operational strategies to enhance cleaning efficiency and service quality.
• Manage team schedules, conduct performance reviews, and provide ongoing training and development for cleaning staff.
• Ensure strict adherence to health, safety, and environmental regulations across all managed sites.
• Manage budgets, control costs, and optimize resource allocation for cleaning operations.
• Serve as the primary point of contact for key clients, addressing concerns and ensuring satisfaction.
• Conduct regular site inspections to maintain quality control and identify areas for improvement.
• Implement and refine cleaning protocols and best practices to meet industry standards.
• Manage inventory of cleaning supplies and equipment, ensuring timely procurement and efficient use.
• Report on operational performance, key metrics, and client feedback to senior management.

Requirements

• Minimum 5 years of experience in operations management within the commercial cleaning or facility services industry.
• Demonstrated experience managing large teams (20+ staff) and multiple service locations.
• Strong understanding of cleaning techniques, chemicals, equipment, and industry best practices.
• Proven ability to manage budgets, control costs, and improve operational efficiency.
• Excellent leadership, communication, and client relationship management skills.
• Experience in implementing and enforcing health and safety protocols.
• Proficiency in using operational management software and standard office applications.
• Ability to travel to various client sites within the **Bloemfontein** region and occasionally to other locations.
• A strategic mindset with strong problem-solving and decision-making capabilities.
• Relevant certifications in facility management or cleaning operations are a plus.

Benefits

• Our client offers a competitive salary, comprehensive health insurance, and a retirement fund contribution.
• Employees benefit from a hybrid work arrangement, offering a balance between remote flexibility and essential on-site engagement.
• You will have opportunities for professional growth and development within a reputable service provider in **Bloemfontein**.
• This role offers significant responsibility and the chance to make a tangible impact on operational success and client retention.
• We also provide a company vehicle or travel allowance for business-related transportation and performance-based incentives, recognizing your contribution to our client's success.