CNS Sales Manager (Insurance)

AtripleA recruitment & temps; Limpopo; On-site; ZAR 600,000 - 800,000; Full time

Job summary

A recruitment agency is seeking a CNS Sales Manager in Limpopo. The role involves developing and implementing sales strategies, managing regional sales teams, and ensuring client satisfaction within the insurance industry. Candidates should have a relevant qualification recognized by the FSCA and experience in management and customer relations. This position offers an opportunity to drive sales growth and manage stakeholder relationships effectively.

Qualifications

• Minimum of 1 year relevant management experience.
• 6 months experience in the insurance industry.
• 6 months advice and intermediary experience in category A.
• 1 year of relevant management experience.
• 6 months in the Insurance industry.
• At least 6 months advice and intermediary experience (category A).

Responsibilities

• Plan and implement sales plans at regional level.
• Manage regional sales force - recruitment, selection, training.
• Develop and sustain customer and stakeholder relations.
• Develop and sustain customer and stakeholder relations.
• Monitor performance and prepare monthly reports.
• Handle customer queries and ensure policy retention strategies.

Skills

Sales strategy development

Stakeholder management

Customer retention strategies

Communication management

Team leadership

Education

Relevant Qualification recognized by the FSCA

Matric

Regulatory Examination Level 5

Regulatory Exam Level 1

NQF credits 30/60 (Level 2)

NQF credits 60/120 (Level 5)

Job description

Our client in the Insurance industry is looking for a CNS Sales Manager to provide professional first line support to clients and sales support and capture group new business policies.

Key Responsibilities

1. Plan and Implement Sales plan at Regional level
   • Develop sales plan to attain set goals/targets
   • Communicate the sales plan to sales teams
   • Identify & agree on individual roles and responsibilities
   • Recruit resources according to HR Plan
   • Plan for infrastructure requirements - vehicles, offices, furniture, and policy books, etc.
   • Participate in Provincial budgeting process
   • Implement & monitor company policies & procedures
   • Manage sales staff performance monthly
   • Evaluate progress against goals monthly
   • Prepare monthly management report
2. Expense Budget
   • Intervene on customer queries & concerns
   • Understand impact of stakeholder policies on regional business
   • Deploy the correct interactions and processes
3. Develop & Sustain Customer & Stakeholder relations
   • Advise the client of the process and disadvantages of cancelation
   • Retain the policy by proposing different options (partial surrender paid up)
   • Inform relevant Sales Manager of the intended cancelation for retention
   • As per clients request follow the standard cancelation procedure
4. Communication management
   • Stakeholder analysis (who's who?)
   • Knowledge of different markets
   • Company themes/message
5. Manage Regional Office, Administration & Client Services
   • Manage regional sales force - recruitment, selection, training & development, performance management, etc.
   • Visits to districts/sites
   • Ensure that branch offices project the required image of Cornerstone
   • Oversee the regional administrative activities
   • Liaise with provincial administration on training needs & support
   • Assist with client services and oversee sales staff & offices

Requirements

• Matric
• Relevant Qualification (recognized by the FSCA)
• Regulatory Examination Level 5: Representatives as an advantage
• Regulatory Examination Level 1: Key Individuals as an advantage
• 30 or 60 credits on NQF level 2 (Depending on the date of appointment in the industry) or
• 60 or 120 credits on NQF level 5 (Depending on the date of appointment in the industry)
• 1 year relevant management experience
• 6 months Insurance industry
• At least 6 months advice and intermediary experience in category A (Assistance business

Send your CV and latest pay slip to [e-mail]

AtripleA Recruitment and Temps

www.aaaa.co.za