Cluster Manager

Redcloud; Gauteng; On-site; ZAR 60 000 - 80 000; Full time

Job summary

A pioneering eCommerce solutions provider in South Africa is looking for a Cluster Manager to oversee B2B trade transactions and build relationships with distributors and wholesalers. The ideal candidate will have a Bachelor's degree and experience in retail, preferably within an FMCG environment. This role offers a first-class salary, 25 days of annual leave, and an opportunity to grow within an international company.

Benefits

First Class Salary

25 days annual leave

Equipment

Qualifications

• Previous experience in retail, preferably in FMCG or B2B marketplace.
• Strong understanding of customer experience and relationship management.
• Ability to interpret data and make data-driven decisions.

Responsibilities

• Initiate and close bulk trade transactions.
• Build and manage relationships with distributors and wholesalers.
• Drive revenue targets through trading activity.

Skills

Customer relationship management

Analytical skills

Business writing

Proactive approach

Education

Bachelor’s degree in business administration or related field

Tools

MS Excel

ERP tools

CRM tools

Job description

About RedCloud

The global supply chain is broken—creating a $2 trillion inventory gap where essential consumer goods fail to reach the people who need them.

Brands miss sales, distributors mismanage stock, and retailers face empty shelves.

The result?

Higher prices, slower growth, and lost opportunity across the board. RedCloud is fixing this.

Our RedAI digital trading platform and bulk and retail trading exchanges connect key parts of the supply chain—enabling bulk inventory exchange, streamlined digital payments, and generating vast quantities of aggregated market data.

By applying AI and machine learning techniques, we deliver predictive market insight and trading recommendations straight back to the trading environment—facilitating smarter everyday business decisions for our customers, from factory to warehouse to store.

Headquartered in London, RedCloud became a publicly listed company on Nasdaq (RCT) in March.

With a diverse team spanning many nationalities and operations across Africa, the Middle East, Europe, and Latin America.

We're building a more connected and efficient global trade network.

Our AI labs are busy exploring the next generation of smart AI agents and deeper FMCG market intelligence for the benefit of our customers across a growing operational footprint.

The Role

We are seeking a highly motivated and results-driven individual with deep understanding of the FMCG sector in South Africa to join us as a Cluster Manager.

The role-holder will ensure a B2B trade initiation and facilitate & close bulk trade transactions between distributors and wholesalers within their clusters.

The successful candidate will report to the Head of Sales – South Africa.

Main Responsibilities

• B2B trade initiates, facilitates & close bulk trade transactions between distributors and wholesalers within their clusters.
• Partner Relationship Management – build & manage relationship with top Distributors & wholesalers to maintain consistency & grow transactional volume.
• Revenue Generation - own revenue targets by driving bulk purchases and consistent trading activity on the RedCloud platform.
• Market Intelligence- stay updated on markets trends, pricing and competitor activities, identify high demanding SKU and fast-moving products.
• Pipeline Development – develop and maintain a strong pipeline of potential trading partners & opportunities within the cluster.
• Reporting & performance monitoring – provide weekly and monthly reports on trading activities, partner performance and revenue contribution.
• Collaboration - work closely with the Head of Sales – South Africa, marketing, operations and product teams to align on trade strategies and resolve partner issues.

Of which targets and expectations would be conveyed to the Cluster Managers by the Head of Sales – South Africa.

Experience We Think You’ll Need

• Bachelor’s degree in business administration, Marketing, or a related field.
• Previous experience years) in retail, preferably within an FMCG or a B2B marketplace environment.
• Strong understanding of customer experience and relationship management.
• Good business writing and interpersonal skills to effectively collaborate with internal and external stakeholders at all levels.
• Excellent analytical skills, with the ability to interpret data, derive insights, and make data-driven decisions.
• Knowledge of MS Excel at intermediate level a must have.
• Self-starter with a proactive approach, able to work independently and take ownership of projects.
• Proficiency in the use of ERP and CRM tools would be a great advantage.

Benefits

Working with a pioneering provider of eCommerce solutions you will have the opportunity to join an international company who are growing massively, we encourage ambition and creativity.Plus, you will get :

• First Class Salary
• 25 days annual leave increasing to 26 days after your first 12 months in the business.
• Equipment