Club Professional

Afrirent Holdings (Pty) Ltd; Phalaborwa; On-site; ZAR 250,000 - 360,000; Full time

Job summary

Ba-Phalaborwa Golf Club is seeking an experienced Club Professional to manage the Pro Shop and oversee golf-related activities. The role focuses on delivering an exceptional member/guest experience, driving participation and coordinating events.

The successful candidate will lead golf operations, supervise staff, and collaborate with management to enhance facilities and service standards.

Qualifications

• Matric / Grade 12 required.
• PGA Qualification is required or preferred.
• Valid Driver's Licence is mandatory.

Responsibilities

• Manage day-to-day operations and presentation of the Pro Shop.
• Source and order golf merchandise and supplies with stock control.
• Prepare and manage budgets for retail and golf operations.
• Oversee charges, fees, player rounds and golf statistics.
• Administer handicap system and start-of-play procedures.
• Plan and coordinate golf activities, tournaments, clinics and events.
• Drive membership and participation through sales and marketing.
• Ensure compliance with golf rules and club policies.

Skills

Communication

Leadership

Organisational skills

Education

Matric / Grade 12

PGA Qualification

Tools

Clubmaster

Job description

Ba-Phalaborwa Golf Club is looking for an experienced and passionate Club Professional to manage the golf retail outlet and oversee golf and golf-related activities at the club.

The successful candidate will play a key role in delivering an exceptional experience to members and guests, driving golf participation and membership initiatives, managing the Pro Shop, coordinating golf events and tournaments, and ensuring the smooth day-to-day operation of the golf department.

Key Responsibilities

• Manage the day-to-day operations and presentation of the Pro Shop.
• Source and order golf merchandise and supplies while maintaining appropriate stock levels.
• Prepare and manage budgets for retail and golf operations.
• Manage charges, fees, player rounds and golf-related statistics.
• Oversee and administer the club's handicap system and start-of-play procedures.
• Plan, promote and coordinate golf activities, tournaments, clinics and related events.
• Drive membership and golf participation through effective sales and marketing initiatives.
• Ensure compliance with golf rules, club policies and applicable regulations.
• Work closely with the General Manager, Golf Committee and Grounds Superintendent on golf course and operational matters.
• Coordinate and supervise marshals and other golf-related personnel.
• Recruit, train, schedule and manage Pro Shop, golf operations and on-course staff.
• Monitor staff performance, working hours and service delivery.
• Provide golf lessons and clinics to members and guests, including junior development programmes.
• Build strong relationships with members and guests and promote a welcoming golf environment.
• Represent the club at approved professional and industry events.
• Contribute to the ongoing improvement of golf operations, facilities and service standards.

Education Requirements

• Matric / Grade 12.
• PGA Qualification.
• Valid Driver's Licence.

Experience

• Minimum 2 years' experience in a golf club environment, preferably within golf retail or golf operations.
• Strong knowledge of golf rules and operations.
• Good understanding of golf club operating systems; Clubmaster experience would be advantageous.
• Basic computer literacy.
• Excellent communication and interpersonal skills.
• Strong planning, organising, leadership and management abilities.
• Good command of English.

Advantageous Experience

• 3 years' experience in golf retail or as an Assistant Club Professional.
• Experience managing a Pro Shop and golf-related operations.
• Experience organising tournaments, golf events and clinics.
• Experience managing and developing a golf operations team.