Club Operations & Finance Leader

Virgin Active South Africa (Pty) Ltd; Wes-Kaap; On-site; ZAR 1,500,000 - 2,300,000; Full time

Job summary

Virgin Active South Africa (Pty) Ltd is seeking a Club General Manager to lead the operational and financial performance of the club. You will oversee profitability, income and expense controls, health and safety, staff recruitment and development, and member experience in line with brand standards.

The role requires high-level leadership, strategic thinking, and an owner mindset to drive growth and maintain competitive advantage within the South African market.

Qualifications

• Matric or equivalent NQF level 4 is essential.
• Previous managerial experience at Club General Manager level with a successful track record coupled with strong leadership skills.
• Or must have been the 2IC to a Club General Manager
• Must have successfully completed the internal Learn to Fly programme.
• Must be financially proficient and have a good financial acumen.
• Must have a business owner approach.
• Must have a solid understanding of the market, with good insight into the completion.
• Must be able to manage multiple priorities.
• Good customer relations and interpersonal skills
• A solid understanding of People/HR procedures which includes recruitment, people development, people relations, performance management and coaching skills.
• Proven track record working within an ever changing and pressurized environment

Responsibilities

• Financial Management: ensure club operates as a profitable business unit and control income and expenses against budget.
• Facility Management: manage operations and Health and Safety and ensure procedures are followed to standards.
• People Management: recruit, develop and train staff; communicate with club staff; implement policies and systems.
• Customer Experience: maintain strong member focus; resolve member queries and ensure service aligns with brand standards.
• Competitor Analysis: monitor competitor landscape and alert senior management to potential risk.

Education

Matric or equivalent NQF level 4

Job description

Virgin Active South Africa (Pty) Ltd is seeking a Club General Manager to lead the operational and financial performance of the club. You will oversee profitability, income and expense controls, health and safety, staff recruitment and development, and member experience in line with brand standards.

The role requires high-level leadership, strategic thinking, and an owner mindset to drive growth and maintain competitive advantage within the South African market.