Cloud Platform Engineer — 24/7 On-Call & Incident Resolution

All jobs; Cape Town; On-site; ZAR 400,000 - 600,000; Full time

Job summary

All jobs is seeking a Platform and Compute Support Engineer in Cape Town, South Africa. In this role, you'll ensure the smooth running of our cloud services by managing incidents and providing critical support. You'll collaborate with other teams and will be involved in high-impact incidents, requiring both technical expertise and customer-facing skills.

A successful candidate will possess essential Azure and VMware certifications and have experience in troubleshooting and server administration. There is an expectation of shift work, and the ability to communicate clearly with clients is vital.

Qualifications

• 1-2 years of experience in VMware vSphere.
• Experience with Microsoft Azure IaaS.
• Familiarity with Microsoft O365 administration.

Responsibilities

• Support customer’s network and server environments.
• Troubleshoot technical faults and provide fixes to customers.
• Update ticketing system with quality notes.

Skills

VMware vSphere

Microsoft Azure IaaS

Microsoft O365 Administration

Microsoft Server OS administration and troubleshooting

Education

Microsoft Azure Fundamentals (AZ-900)

Microsoft Azure Administrator Associate (AZ-104)

Microsoft 365 Certified: Enterprise Administrator Expert

VMware VCP – VCP-DCV 6.x, 7.x, 8.x

Veeam Certified Engineer

Commvault Certified Professional

ITIL Foundation

Tools

PowerShell

Veeam Backup

Commvault

Job description

All jobs is seeking a Platform and Compute Support Engineer in Cape Town, South Africa. In this role, you'll ensure the smooth running of our cloud services by managing incidents and providing critical support. You'll collaborate with other teams and will be involved in high-impact incidents, requiring both technical expertise and customer-facing skills.

A successful candidate will possess essential Azure and VMware certifications and have experience in troubleshooting and server administration. There is an expectation of shift work, and the ability to communicate clearly with clients is vital.