Client Success Lead: Operations & Payroll

605 Adcorp BLU a division of Adcorp Workforce; Wes-Kaap; On-site; ZAR 240,000 - 320,000; Full time

Job summary

605 Adcorp BLU a division of Adcorp Workforce is seeking a Client Success Supervisor to manage day-to-day service delivery in line with client SLAs and pricing schedules. The role focuses on payroll-related coordination, client communication and ensuring timely, accurate invoicing.

The position requires 1–3 years HR generalist and administration experience and a Grade 12 qualification. Brand se Baai is the location, with permanent employment and client-facing responsibilities.

Qualifications

• 1–3 years HR generalist and administration experience.
• Grade 12 qualification.

Responsibilities

• Check, verify and approve pre-extract reports from Payroll.
• Coordinate transportation for assignees and obtain client approval.
• Distribute payslips weekly/monthly to assignees.
• Ensure compliance with regulatory requirements, SOPs and governance.
• Ensure correct job requisition is received from the Client.
• Ensure payroll data is accurate and processed by deadline.
• Brief assignees on transport arrangements and times.
• Issue PPE and related documentation.
• Ensure shifts are fully staffed per client requirements.
• Maintain relationships with the Resource Centre and client management.
• Provide payroll queries reports to the Client.

Skills

HR generalist

Administration

Education

Grade 12

Job description

605 Adcorp BLU a division of Adcorp Workforce is seeking a Client Success Supervisor to manage day-to-day service delivery in line with client SLAs and pricing schedules. The role focuses on payroll-related coordination, client communication and ensuring timely, accurate invoicing.

The position requires 1–3 years HR generalist and administration experience and a Grade 12 qualification. Brand se Baai is the location, with permanent employment and client-facing responsibilities.